HR Senior Assistant :
A human resources assistant with experience in performing a variety of clerical, payroll and recruitment duties in the Human Resources Department.
Summary of Qualifications :
More than two and half years’ experience.
Thorough at maintaining the principles and procedures of public human resources administration.
Excellent communication and human relations skills.
Honest ability to maintain confidentiality of work records.
My greatest asset is I am confident in my abilities to perform any hr assistant position you may have, after proper training; I will blend right in to the workforce.
Professional Experience :
Air India SATS Private Ltd IGI Airpot New Delhi. Aug, 2010June, 2011 :
Human Resources Senior Assistant
Establish and maintain computer records, including recruitment files and tests, general files and other information on sick leave, payroll, vacation pay, attendance cards, and hourly time records; maintain confidential employee information and records.
Perform office services such as filing of documents, duplication, stocking of supplies.
Maintain an accurate employee telephone list and other necessary databases.
Assist employees with routine personnel related questions as the first point of contact for employee related issues.
Assist with the testing of applicants; register applicants; pass out materials; score tests.
Enter personnel changes into payroll computer system.
Work closely with Human Resources Analyst in recruitment process.
Typed memos, surveys, payment vouchers, position codes, and other materials.
Air India SATS Private Ltd IGI Airport New Delhi. Dec, 2009 – Aug, 2010 :
Vast experience in customer service
Experienced in training personnel about efficient use of customer relationship management database. Worked as company representative on Airports Operations committee aimed at improving customer experience.
Very comfortable in dealing with high profile, celebrity passengers.
Customer Services Senior Agent :
Working with a team of 25 personnel for various operations like at checking counters, red record passengers, general declaration and immigration clearance of passenger without delaying flight.
Effectively maintaining all facilities and equipment to ensure safety and comfort of passengers.
Successfully checking documents for USA, CANADA, AUSTRALIA, OMAN, DUBAI passengers.
Dealing with domestic and international passengers.
Skills :
Excellent communication skills
Very methodical and well organized
Energetic, Extroverted and outgoing
Strong general knowledge and capable of holding conversations with high profile passengers
Quick thinking and decision making abilities
Fluent in English.
Qualification :
Professional Qualification : Bachelor of Arts (Osmania University, Hyderabad, A.P, India)
Specialization : Tourism & Travel Management
Academic Qualification :
Vocational (Board of Intermediate Education, A.P.Secondary School Certificate (Board of Secondary Education, A.P.)
Computer Proficiency :
Operating Systems : Ms.Office 2010, Operating Windows XP,Win7.
Personal Attributes :
Creative, Problem solving attitude & adapt to the environment.
Ability to learn and master new things quickly & effectively.
Ability to grasp & develop new skills.
Staying motivated under any given circumstance.
Making the best possible first impression.
Initiative to take more responsibilities for career growth.
Good communication and presentation skills.
Excellent leadership qualities and ability to coordinate in a team.
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