Personal Data :
Sex : Male
Nationality : Indian
Permanent Address :24/2, MohanLalBhalwala Road, Bally, Howrah. 711201.
Academic Qualification :
Passed Higher Secondary Examination From W.B.B.S.H.E.
Technical Qualification :
** Diploma in Computer Application.
** Diploma in Computer Hardware & Networking From West Bengal Youth Center (Main).
Skills :
Operating System : Windows XP/Windows7/8/10 & Windows 2008/2012 Server.
Packages Known : MS Office 2007/2010/2013/2016 /Office 365.
Hardware :
** Thorough knowledge of PC & H/W Accessories , Configure Maintenance of Networking
** Product, UTM Device & User Support. Thorough understanding and experience of TCP/IP based networks
** Troubleshoot and all the technical hurdles and daily issues. Maintain as a administrator computer networks and related computing environments. Vendor Management & Co-ordinate with them regarding related issues Co-ordinate with Service Provider regarding related issues.
Objective :
I would like to pursue a challenging career and strive hard to acquire knowledge and achieve higher grounds in the ever growing and innovative field of IT reputed organization. My areas of expertise include Network & System Administration and on/offsite technical support involving software and hardware.
Professional :
Sincere & diligent IT Operation & Support Professional with eventful career of managing Technical Support functions. Skilled in structuring customized hardware & networking solutions to meet customer’s specific solution needs. Experience with Vendor Management & IT Asset Management and Documentation.
Highlights :
** Installation Experience of PC, Laptop And also IBM , Dell & HP Server with AD & Domain Configure.
** Installation & Configure of UTM device like Cyberoam, Fort iGATE also Endpoint Antivirus like Symantec, Trend Micro, McAfee Corporate Edition.
** Knowledge of Network Configure, Troubleshooting of mail clients like Microsoft Outlook (till 2016 version), Office 365, Outlook Express.
Installation Knowledge of Linux, Various S/W also H/W Peripherals.
** Installation Knowledge of Adobe CCT , Auto Cad , Corel Management
Experience :
1.Organization : Microsolus System & Software (P) Ltd. (ASP of IBM & HCL)
Duration : August 2004 to February 2008
Designation : Technical Support Engineer (Field)
Job Profile :SeniorSystem Support Engineer For Corporate Sector and Educational Sector
2. Organization : Netcom InfoTech (P) Ltd. (ABP of HP & IBM )
Duration : June2008 to June 2015
Designation : Sr. Technical Support Engineer.
Job Profile : SeniorSupport Engineer For Corporate Sector and Educational Sector. Provide all the support from offsite & onsite also end to end remote support and given solution to customer.
3. Organization : Chabria InfoTech (P) Ltd.
Duration : June2015 to Still Date.
Designation : Sr. Technical Support Engineer.
Job Profile : SeniorSupport Engineer For Corporate Sector and Educational Sector. Provide all the support from offsite & onsite also end to end remote support and given solution to customer.
Declaration :
I hereby declare that the above mentioned particulars are true and correct to the best of my knowledge.
Place : Howrah
Date :