Aakash Hangargi
Senior Software Engineer
Mob : 9591273138
Email :akashhangargi AT gmail.com
Synopsis :
BCA graduate with 3years of total experience in the IT/Software industry and in Windows Server/Client Administration, I have acquired a hands on and technical project management knowledge.
Career Objectives :
** I would like to obtain a challenging position in IT where my technical and interpersonal skills can be utilized to benefit your Organization.
** To apply my technical Knowledge and project management skills to help lead a competitive growing company to a new level of success and guide them towards a new age of advanced technology.
Career Strength :
** Technical sound with Administration, Management, Support & Services skills i.e. IT-Infrastructure, Client & Server environment,Networking, Application, System engineering &Security.
** Confident about my skills and past experience could make great contributions to your organization
Professional Profile :
Working in a highly professional and error free work environment and maintain a 100% quality team.
Experience : 3 years Experience, joined on 13-03-14 to till date.
Organization : Capgemini.
Domain : Windows ServerWintel.
Designation : Software Engineer.
Technical Skills Set :
Server/Client System : Wintel & Windows Server 2003/2008,2012, VMware, VSphere client,
Networking : LAN, VPN, RDP, RPC, TCP/IP, Wireless, DNS, DHCP.
Messaging System : MS Exchange 2003/2007/2010 and Mail Client (Outlook2003/2007, 2010)
IT Management & System Security : ITIL, Ticketing tool (i.e. ITSM/BMC Remedy), Service Now Snow Tool.
Education Summary :
** High School (2007) Karnataka Board St Ann’S Convent High School 74.23%
** Inter Mediate (2010) Karnataka Board BVVS Independent Pre-University College 52.83%
** BCA (2013) Rani Chenamma University Belgum. Basaveshvara Science college 70.64% (Aggregate)
Professional Work Experience :
** Provide Level 2support for Multiclient client Project (IMOC)& corporate users. Troubleshoot wintel and windows server auto generated issues.
** Working on SCOM generated auto log incidents and checking Health check reports of servers including lync, citrix, exchange servers on daily basis.
** Consistently provide remote support and manage numerous technical queries for client needs and resolve on time within SLA. Resolved customer concerns in a positive and helpful manner.
** Contribute to and maintain system standards.
** Working under a Data Run services project as L2 resource for IMOC Process.
** Ability to work under pressure and remain decisive
** Good understanding of Operating System infrastructures (And / Or relevant Application specific infrastructure as appropriate)
** Managing windows server infrastructure with Physical & Virtual environment.
** Monitoring the daily reports & health of Active Directory and Servers.
** Resolving VMware alerts of host Memory usage, CPU usage, Disk Consolidation,
** Responsible for maintaining all Windows Servers, VMware server and V-Sphere client.
** Dealing with Clustering issues, Disk space issues, Internet information service related issues, Service alerts.
DNS, DHCP issues and Windows server Issues.
** Creation, enabling and disabling User accounts as per the client requirement.
** Creation of Mailboxes and Groups according to the Client requirement.
** Working on Mail flow trouble shooting issues.
** Creation of Meeting Rooms and basic troubleshooting.
** Providing Access to the Users on the Groups.
** Performing troubleshooting related to User and computer accounts remotely, telephonic and email assistance.
** Providing access on the Shared folders in location to users.
** Creating external/internal accounts on domain.
** Providing access to the users on Servers.
** Rebooting Servers with necessary approvals.
** Supporting End user with solution on issue they are facing in windows server.
** VMware health check reports on daily basis and reporting via mail to tier 3 team.
** Dealing with access problems, diagnosing and troubleshooting all incidents related to Windows& Basic VMware issues.
** Working on ticketing system using Service now snow tool view and BMC remedy.
** Work on Internal/ external escalation matrix for customers/ vendors for Incident Management.
** Work on Incident Management
** Working on VMware, addingextending disk from VM
** Migrating Vm From one ESXi host to another.
** Taking Snapshot in VM
** Reverting Snapshot in case of roll back
** Decommissioning of Servers with necessary approvals.
** Removing disks from Vm in Vcentre in decommissioning process
** Patching Activity Via BES TEM Tool
** Creating Change request for server activities
** Adding and removing users in Bulk Active directory
** Troubleshooting basic backup issues networker backup failed.
** Troubleshooting backup failure due to VSS Writer Failure
Personal Information :
Full name : Aakash Hangargi
Address : Sri Ranganth Nivas, Plot no.3Door no. 9# Balaji compound, Opp Murugan Temple ( Near Whitefiled Railway Station). Kadugodi, Banglore.
Current Company : Capgemini India Pvt. Ltd Bangalore
Date of Birth : 22September 1990
Gender : Male
Father name : Chandrashekhar Hangargi
Nationality : Indian
Marital Status : Unmarried
Languages : Kannada ,English, Hindi.
Declaration :
I herebydo solemnly affirm that the details furnished above are true up to the best of my knowledge.
Date :
Place : Bangalore