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Customer Service Manager Resume Sample, Experience : 3 years

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Name of the Candidate:[Private]
Name of the Post Applied:Customer Service Manager
Job related skills / software:Customer query resolving with reference to stock market advisory services, Operations management with reference to IT and magazines dispatch.
Category:Bank / Insurance
Sub Category:Bank Executive/ Manager/ Officer
Years of Experience:3 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):25,000 to 30000
Highest Qualification attained:M.B.A. / MBA : Master of Business Administration
Major / Specialization:Finance & Marketing
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

NINAD RAMDASI
Email ID  : ninad.ramdasi AT gmail.com

CAREER OBJECTIVE  :
To work with an organization where I am able to contribute to the organization’s growth, profitability and skills. In turn get an opportunity to gain exposure & expertise that would help in me build a strong and successful career.

EDUCATIONAL QUALIFICATION  :
** MBA (Finance & Marketing) Amity Global Business School, Pune Amity University (2015-2017) 7.88
** B.Sc Chemistry Fergusson College, Pune Pune University (2011-2015) 60
** 12th Sau. Vimalabai Garware, Pune Maharashtra Board 2010 59
** 10th New English School Ramanbaug,Pune Maharashtra Board 2008 86

WORK EXPERIENCE  :
Company Name  : DSIJ Pvt Ltd
Duration  :2 Years 7 months (21th May 2018-Till date)
Designation  : Sr. Customer Service Executive

Job Profile  :
** Customer query resolving with reference to stock market advisory services.
** Operations management with reference to IT and magazines dispatch.
** E-mail process customer query.

Company Name  : Axis Bank Ltd
Duration  :7 Months (4th August 2017-1st March 2018)
Designation  : Asst. Manager Transaction Banking

Job Profile  :
** Relationship Management.
** Portfolio handling.
** Business banking.

Company Name  :Landmark Trent Ltd. (TATA Enterprise)
Duration  :5 Months (1 July 2014-23 November 2014)
Designation  :CCE (Customer Care Executive)

Job Profile  :
** Customer Helpdesk.
** Book Section Management.

Internship Experience  :
Company Name  :Seven Hexagons Business Consultants LLP.

Job Profile  :
** Customer Relationship.
** Generation of leads and Cold Calling
** Management Consulting

Key Achievements And Extracurricular Activities
Co-Curricular Course Completionin“BASIC SHARE MARKET” from MIT-CON Shivaji Nagar Pune 2013.
** Amity Global Event of Book review & Presentation Competition and Awarded as Winner 2016.
** Participant of Grand Debate competition on Brexit Referendum 2016.
** Participated in CRISIL YOUNG THOUGHT LEADER 2016.
** Participated in ICICI STOCK MIND and got second runner up prize.
** Blood Donation Camp organized by Jankalyan Rakta Pedhi Pune in year 2011, 2012, 2013, 2014(2).
** Pioneered the customer query, book racking and displaying.
** Attended training on customer service, grooming and job training.

Skill Sets  :
Technical Skills  :
** NISM Equity Research Analyst Certification 2018.
** Business Analyst Certification course from IMS Proschool 2017.
** SAP, Finacle Basic knowledge, Knowledge of Word, Excel & Power Point.
** Able to adapt to new software practices.

Soft Skills
** Task oriented, Dynamic & Smart Worker
** Customer Handling Skills

PERSONAL DETAILS  :
Date of Birth  : 31-12-1992
Father’s Name  : Jagdish Ramdasi
Marital Status  : Single
Interests/Hobbies  : Reading, Travelling, Trekking, Stock Market & cricket.


Languages known : English, Hindi, Marathi, German (Basics).

DECLARATION  :
I hereby declare that the above mentioned details are true according to my knowledge.

PLACE  : Pune
DATE  : 20th Dec ,2020

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