Sunil KumarJha
Email :suniljhage AT gmail.com
Objective :
Intend to build carrier with leading organization with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging and creativeenvironment.
EducationalQualification :
** 10+2 from UP Board, 1998
** 10th from BSEB Board, Patna 1995
** One year diploma course (DIT) from NIIT, Patna
Skill Set :
** MS. Word, Excel, Powerpoint.
** Proficiency in using theinternet.
WorkExperience :
** Worked as a Customer service executive with GE-SBI card (Customer service) on behalf of Team Lease Staffing Solution Private Limited from Mar, 2008 toFeb, 2013.
** Worked as a Customer service executive with GE-SBI card (Customer service) on behalf of 3i-infotech BPOPrivate Limited from Mar, 2013 toJun, 2014.
** Worked as a MIS Executive SBI Card in Marketing operation on behalf of Tele-performance Private Limited from 1st July, 2014 to March, 2020.
Role andResponsibility :
** Managing data of two types for sending SMS & Emailer ( Service & Offer Communication)
** Preparing the entire data base for Monthly which received from IT Team.
** Extract the entire base data for sending different types communication (Account b
ase, City base & Credit Limit base).
** Preparing the data for customer Credit Limit base for sending communication (Encash & Flexipay).
** Preparing the Transactional base data which customer spends above 1 Lac and above.
** Care taking and maintaining the delivery performance MIS Reports/Trackers to the management team on daily and monthlybasis.
** Allocate the data & assigned to respective team member.
** Preparing the report & publish to respective Team
** Reconciliation data for all agencies/vendor for billing purpose.
** Maintain delivery reports for all fulfillment offers
** Coordinating with Product Manager for payments of circulars.
** Handling multiple reports, working with formula (V Lookup, Pivot table & charts, Count If, Sum If, Average, IF & Mid).
Personal Details :
DateofBirth : 1st March,1981
PlaceofBirth : Darbhanga
Gender :Male
Father’sName : Shri Ram KrishnaJha
MaritalStatus :Married
LanguageKnown : Hindi &English
Religion :Hindu
Nationality :Indian
Hobbies : Watching Cricket & Listening Music
Declaration:
I hereby declare that above given details are correct to the best of my knowledge andbelief.
Date :
Place :