CURRICULUM VITAE :
Thaker Dharmesh .S
Email : dsthaker AT gmail.com
CARREER OBJECTIVE :
To build career in, Road Transportation, Logistics, Express cargo Industry, in professionally managed organization incorporating high degree of creativity and innovativeness thereby opening avenues for enhancing my abilities and to be a part of challenging tasks contributing towards organizational goals.
SYNOPSIS :
** Over 9 plus years of experience in Transportation and Express Cargo
** Industry, adept at Sales & marketing / Administration
** Business Development / total logistics
** Team Leadership
** Key Account Management
** Operations Management
** Extensive exposure in managing taskforces in Transportation &
** Express delivery industry.
** Possess problem-solving, record-keeping, analytical and numerical skills with the ability to deal with unforeseen issues with ease.
** An effective team leader with exceptional communication, interpersonal skill
AREAS OF EXPERIENCE :
** Business Development / Sales and Marketing
** Analyze, plan and coordinate sales programs; identify & coordinate
** Marketing of services, programs.
** Evaluate strategies to identify potential consumers of products & services.
** Recommend policies regarding pricing, promotion, product & market
** Evaluations & marketing plans.
** Implement marketing research strategies to identify appropriate markets and
** Evaluate the effectiveness of various marketing plans.
OPERATIONS :
** Total fleet management & along with cost cutting analysis.
** Intercity and intercity deliveries planning.
** Looking after the total operational activities of surface, Air.
** Total Transportation planning & cost analysis and finalizing vendors.
** Supervise operations to ensure efficiency in all aspects of the customer service.
** Identify and resolve concerns in delivery, billing, service, pricing or operations by interacting with the concerned department.
** Ensure speedy processing & Settlement of claims for losses incurred due to
** Unforeseen events during transit, as per company policies and applicable law.
** Prepare monthly Reports like Sales Statements, Collections.
KEY ACCOUNT MANAGEMENT :
** Relationship Management with key accounts to increase the level of Sales growth.
** Advise clients of the costs of transporting goods and of the arrangements that have been made.
** Ensure customer satisfaction and implementing quality service standards.
** Coordinate frontline and backline customer Service interacting with customers, liaising with destination agents and coordinating with concerned departments for problem resolution.
** Act as a frontline interface between the customers, distribution agents & sales & service teams to troubleshoot on unresolved grievances & queries o individual and corporate clients.
CLIENT SERVICING :
** Ensuring a positive client experience to establish a good rapport.
** Achieving customer satisfaction by achieving delivery of service quality norms.
** Creating a competitive advantage by ensuring that the “implicit service/relationship needs” of each client are met along with the explicit project deliverable requirements.
** Reviewing & interpreting the market trends/ client feedback to standardize the business strategies as per the client requirements & expectations.
** Winning customer’s confidence by providing them the best, cost efficient logistic solutions.
TASK MANAGEMENT :
** Leading, mentoring, training and motivating teams for better & effective performance.
** Developing and designing training modules for subordinates to impart a better understanding of sales techniques.
** Developing Franchise by conducting business motivational program.
EDUCATION :
** BBA 2006-09 NPCSM College KADI HNG University 54%
** H.S.C (Commerce stream) 2005-06 SHMSV RAMPURA G.S.E.B. (Gujarat) 72%
** S.S.C 2003-04 SHMSV RAMPURA G.S.E.B. (Gujarat) 63%
ORGANISATIOANL EXPERIENCE :
ART-O-PRINT PRIVATE LTD :
DESIGNATION : DISPATCH OFFICER & ADMINISTRATIVE ASSISTAN
DURATION : 1/10/09 TO 19/02/2012
DESCRIPTION :
1)DISPATCH WORKS :
** Prepare daily plan for Dispatch.
** Generate Retail or Invoice of Manufacturing products.
** Preparation of Declaration form 402 for Removal of excisable goods.
** Generate Sales Master for Dispatch/Export.
2)CENTRAL EXCIES WORKS :
** Composing A.R.E -1 for Export of goods.
** Maintaining of Daily stock account.( RG-1)
** Posting of production report for Finished goods.
** Maintaining of Annexure-V ( Modavat account)
** Maintaining of Annexure-IV
3)H.R WORKS :
** Maintaining master Roll and Overtime.
ABELLON AGRISCIENCES LTD :
DESIGNATION : Jr.
Executive - Supply Chain Management
DURATION : 20/02/12 TO 28/02/17
DESCRIPTION :
** Coordinate with Poornakumbha for biomass availability and plan movement of shredding machine accordingly along with all consumables.
** Coordinate with Plant to access the requirement and plan dispatches accordingly.
** Attend all plant level production review meeting
** Coordinate for plant logistic with centralized logistic team for truck hiring / placing
** Develop and maintain the local level direct supplies through suppliers and process industries.
** Keep track of all costing, bill process of vendor and other expenses
** Prepare daily MIS
** Field teams attendance, Expense voucher process.
** Maintain petty cash
3)PARIN FURNITURE PVT. LTD :
DESIGNATION : Executive - Supply Chain Management
DURATION : 1/03/17 TO 05/10/18
DESCRIPTION :
** Coordinate with Plant to access the requirement and plan dispatches accordingly.
** Attend all plant level production review meeting
** Coordinate for plant logistic with centralized logistic team for truck hiring / placing
** Develop and maintain the local level direct supplies through suppliers and process industries.
** Keep track of all costing, bill process of vendor and other expenses
** Prepare daily MIS
** Field teams attendance, Expense voucher process.
** Maintain petty cash
4) VISKAN LOGISTICS SERVICES PVT LTD :
DESIGNATION :Junior Executive (Inventory and Logistic)
DURATION : 15/10/18 TO 22/02/20
DESCRIPTION :
** Coordinate with Purchase staff and Sales staff.
** Coordinate with Warehouse staff
** Attend all review meeting
** Coordinate for logistic with Factory, Warehouse
** Develop and maintain the local level direct supplies
** Keep track of all costing, bill process of Transporter and other expenses
** Prepare daily MIS, Recording Stock
** Field Report of Expense voucher process.
** Maintain petty cash and Logistic Department A/c.
** Maintain Stock at Warehouse.
** Maintain Purchase of Logistic and Inventory Departments
** Filling of E-Way Bill
** Coordinate with All Project Team like ETL ,HMSI
** Generate Sales Invoice, GRN in SAP
5) SWIFT TRANS LOGISTIC SOLUTIONS PVT LTD :
DESIGNATION :Sr. Manager ( Operations and Business Development )
DURATION : 25/02/20
DESCRIPTION :
** Accountable for operations, administrations, sales, collection and other related activities, BY AIR ,TRAIN SURFACE ,W/H MOVEMENTS
** Designing Strategies for achievement of set targets.
** Develop and maintain the local level direct supplies
** Keep track of all costing, bill process of Transporter and other expenses
** Prepare daily MIS, Recording Stock
** Field Report of Expense voucher process.
** Opening new franchisee / Branches to drive our business by fulfilling the reach of business plan.
** Maintaining Customer Relations and improving Sales with Major clients.
** Maintain Purchase of Logistic and Inventory Departments
** Filling of E-Way Bill
** Coordinate with All Project Team like ETL ,HMSI
** To organize the selling skill and marketing Blitz Exercise in the controlling
PERSONAL PROFILE :
Date of Birth :24/08/1988
Nationality : Indian
Hobbies :to see cricket when India’s bowling, watching news chanal.
Family Background :Father: Ex. Employee of UGVCL
Mother : House wife
Wife : House wife
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