Bank / Insurance >> Bank Executive/ Manager/ Officer 
Branch Relationship Manager Resume Sample, Experience : 4 years

Curriculum Vitae  :
Amar Kumar
E-mail  : Mechanical2013 AT gmail.com

Career Objective  :
An experienced and well maintained professional having ample amount of knowledge in banking sector and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for which I am working. I will put my best effort to learn the company's policies and make better decisions in the favour of the organization.

Summary of Skills  :
** Experience of retail banking and interacting with high-profile customers
** Proficiency in written and verbal English language
** Familiar with banking products offered by large banks
** Excellent leadership, analytical, and team working skills
** Strong numerical and leadership skills
** Adept with local banking practices and state and federal banking rules
** Asset Servicing
** New Mortgages Products
** Customer Escalations

Work Experience  :
Privillege Banker  :
ICICI Bank Ltd., Surat
July 2016 – March 2017

** Delivering professional and personalized customer service to corporate and individuals
** Understanding the needs of customers and advising appropriate products
** Calculating and providing accurate information to customers on returns against investment
** Handling escalation and documenting entire procedures
** Assisting customers in applying for loans for personal and business purpose
** Seeking and capitalizing on referrals from customers and contributing in Bank's revenue

2.Customer Service Manager (Assets & Liability)  :
ICICI Bank Ltd., Surat
April 2017 – April 2018

** Provided personalized services to privileged customers and corporate sectors
** Established professional client relat


ionships and sold them banking products
** Assisted in administration of bank and completed transactions in real time
** Kept and maintained work area neat and clean throughout employment tenure - Assessed and evaluated financial circumstances and promoted bank's services
** Authorized and reviewed overdrafts and loans.
** Managing high net worth branch operations and employees of different designation.
** Handling Asset Customers Services

3.Home loan Expert  :
ICICI Bank Ltd., Surat
May 2018 – Mar 2019

** Responsible for directing the use of latest technology and procedures hence increasing the client services at higher rates.
** Responsible to deal with investments and new Mortages Businesses.
** Providing training to new employees.
** Responsible to manage day by day customer transaction monitoring within adequate compliance and process.
** Responsible for New revenue Generation For Branch with CASA, Loans and Fee Products.
** Responsible for Team Performances and Review.
** Cross sell, Up sell.

4.Accounts Manager  :
** Responsible for generating income through managed corporates.
** Responsible for NCA.
** Responsible for providing total services and solution for corporates.

Education  :
** Post Graduate Diploma In Banking (PGDB) from ICICI Manipal Academy (Manipal University), 2016.
** Bachelor of Engineering from Vinayaka Missions University Chennai, 2013.

Personal Detail  :
Date of birth  : 15th June 1992
Age  : 27 years
Marital Status  : Married
Nationality  : INDIAN
Language Known  : Hindi & English

Declaration  :
I hereby declare that the information furnished above is true to the best of my knowledge.

Place  : Surat
Date  :