2018 -Present Technical SupportEngineer
DrashtiSoftechs
Installedandconfiguredcomputerhardwareoperatingsystemsandapplications(Windows7,8.1,10,Server2012,2016,2019).
Monitored and maintained computer systems andnetworks.
Talkedstafforclientsthroughaseriesofactions,eitherface-to-faceoroverthetelephone,tohelpsetupsystemsorresolveissues.
Troubleshotsystemandnetworkproblemsanddiagnosedandsolvedhardwareorsoftwarefaults.
CCTV,Bio-metricinstallation&Configuration&Maintain.Anti-virusInstallation&Configuration&Maintenance.
Firewall Configuration &maintain.
AllTypesEmailConfigurationinMicrosoftOutlook.AllTypesRouterConfiguration.
CheckLaptopProblemsandDiagnosed.PrinterandPlotterInstalled.
PrinterProblemsandDiagnosed.Replacedpartsasrequired.
Provided support, including procedural documentation and relevantreports.