Atul Shyamkant Badgujar
C/O D K. Bartakke
S.No.-37/2/23, Saundaraya Colony,
Nakhate Vasti, Rahatani,
Pune-411017
Mob : - 07588054329, 09892795999
Email : badgujaratul88 AT gmail.com
Carrier Objective :-
To be an executor of new ideas, technologies and working environment that gradually improves my personal development also and responsible and challaging position in your esteemed Organization.
Educational Qualification :-
1) Completed Diploma in Industrial Electronics Engineering from M.S.B.T.E with 60.29% in year 2000 - 2005.
2) Secondary School Certificate Examination with 63.08% from Nashik Board in year in 1999 – 2000.
Professional Qualification :-
Diploma in HARDWARE AND NETWORKING from CMS Institute, Thane (W) in year April2007 to October2007.
Certification :-
Microsoft Certified Professional (70-270).
Microsoft Exchange Server (70-290).
Experience :
4.6 year experience in windows technical support. And 2 years exp.for System Administartor
Good Experience in Windows XP, Windows7 and 2003 server.
Knowledge in Desktop Troubleshooting and OS Installation.
Installation and Configuration of Application Software’s.
Knowledge of Active Directory & Group Policies, DHCP, DNS servers.
Working with system administrator team, Network team, voice team and security team for the various types of the issues like Application, Software related Issues, Outages and escalating or coordinating to client, port security issues, all voice related issues and policy restricted sites issues.
Work Experience :-
Current Company Name (client Site) :-NET CONNECT PVT LTD. BANGALORE (IBM GLOBAL PROCESSINTERNATIONAL, PUNE)
Position : - System Engineer L2
Duration : -From 01/04/2012 to Till Date
Previous Company Name (client Site) :-KAIZEN IT SERVICES, MUMBAI (IBM GLOBAL PROCESSINTERNATIONAL)
Position : - Customer Support Engineer.
Duration : -From 01/04/2011 to 31/03/2012
Work Profile :-
Installation, configurations and troubleshooting of windows Xp professional, windows7 and 2003 Server.
Installation and Troubleshooting of various software like Citrix client, Remedy client 6.3, Lotus notes 8.5.3, Lotus Symphony, Lotus same time, Siebel, SEP Antivirus.
Installation and Troubleshooting of Voice Software’s like CMS, Nice and Variant and Rockwell.
Provide operational system administration support for Desktops in a high availability, 24x7x365 Environment.
Perform 2nd level troubleshooting by analyzing and resolving moderately complex System problems.
Incident/Problem Management and Resolution within SLA, Effective handling of Production Issues And Escalations.
Installation Regular Checkups for Antivirus Definition & Updating.
Configuration of Cisco Phones.
Lotus notes configuration and troubleshooting and handling the issues related Lotus domino server (Client side).
Hardening of operating systems and prepare images for processes and deploy it on ghost server.
Escalating the issues to /clients/Upper Level team whenever required.
General user administration and resolve user configuration / authentication issues
Administer work request system (create logins, reset passwords, etc.).
Documenting the changes and configuration as per IBM policy.
Troubleshooting of hardware related problems, LAN connectivity issues.
Having Knowledge about the DHCP, Active directory and DNS servers in windows2003 server.
Previous Company Name (client Site) :
CMS INFOSYSTEMS LTD as a FMS Engineer ( LIC Head Office, SION, GE MONEY HOME FINANCE LTD, Mahim, METLIFE INDIA INSURANCE, Bandra, NUCLEAR POWER CORPORATION Of INDIA Ltd. Anushakti Nagar, (Mumbai).
Position : -FMSEngineer.
Duration : -From 5th November 2007 to 16th January 2011.
Work Profile :
Having the knowledge of PC assembling and Installation of Win XP and Win 2003.
Having the knowledge of Maintaining the Inventory on site.
Configuration of printers, scanners, etc.
Managing Network Resources like Files and Folders, Printers, etc.
Having the knowledge of standard software installation.
Having the knowledge of data backup and data restoration.
Worked on Symantec, McAfee and Trendmicro Antivirus and as well as their updations.
Installation of Third party Software like MS-Office 2003, Adobe Suite etc.
Installation and Troubleshooting of Lotus notes 6.5 and 7.0, Microsoft Outlook. Mozilla Thunderbird 3.0
Personal Details :-
Nationality :Indian.
Marital : Status Married.
Languages : Known English, Hindi, Marathi
Hobbies : Reading Books, Playing Cricket.
Declaration :-
I declared that all the above mentioned information is true to the best of my knowledge.
Date :-
Place :-