Biodata |
|
| Name of the Candidate | : | [Private] |
| Name of the Post Applied | : | Customer Service Executive |
| Job related skills / software | : | Assigning calls to engineer get follow up with them till closure & closing call with call report in HP tool, Answer telephone, and direct calls of users, Training room booking, Providing Stand by materials & their entries in tool, In & out asset entries |
| Category | : | BPO Call Center, Back Office |
| Sub Category | : | Customer Care Executive |
| Years of Experience | : | 3 years |
| State | : | Maharashtra |
| Gender | : | Female |
| Salary Expected per Month(Rs) | : | 15,000 to 20,000 |
| Highest Qualification attained | : | I.T.I. / ITI : Industrial training institute |
| Major / Specialization | : | Mechanical |
| Email Id | : | [Private] |
| |
| Are you looking for job now? | : | Yes |
| Can the recruiter contact you? | : | Yes |
|
Sponsored Links:
|
Resume Format / CV Sample Template / Example / Model : |
|
SHRUTHI MALLIKARJUN GINIMAV
Position applied for : IT EXECUTIVE
Objective :
Want to be a part of Effective Management, to grow with group, creating a positive Energy, which be beneficial to me as well as to the organization.
Qualification :
S.S.C : 70%
Year of Passing : 2006
University / Board : Maharashtra
H.S.C. : 64%
Year of Passing : 2008
Institute / Board : Maharashtra
ITI ( D. MEC) : 77%
Year of Passing : 2010
University/ Board : Maharashtra
NCTVT : 70%
Year of Passing : 2011
University Board : Maharashtra
Pursuing graduation from Mumbai University
Extra Qualifications :
MS-CIT 92%, HADWARE & NETWORKING 6 WEEKS COURSE ,
WORKING EXPERIENCE – (2010 To 2013 ) :
Organisation : Mahindra & Mahindra
Post : Executive
Experience : 1 Year & 2 months
Job Profile :
Assigning calls to engineer get follow up with them till closure & closing call with call report in HP tool.
Answer telephone, and direct calls of users.
Training room booking
Providing Stand by materials & their entries in tool
In & out asset entries
Organisation : Info Services (IBM service provider)
Post : Executive
Experience : 1 Year & 6 months
Job Profile :
In eurekha forbes for 2 months worked as helpdesk on codesk tool resolving the calls.
Reverting user escalation mails & handling SLA of calls.
Handel customer on the phone
Take and replay messages
Handling Bank work
Sending & Receiving mail.
Organisation : Cadd Centre India Pvt.
Ltd
Post : Service Co-ordinator
Experience : Currently Working
Job Profile :
Assigning calls to engineer get follow up with them till closure & closing call with call report in I track tool.
Answer telephone, and direct calls of users.
Handling Stock room.
Handling Monthly Billing & contract renewal sending quotation & doing follow up for PO.
Maintaining Stock Statement & Monthly call statement report.
Languages Known : English, Hindi, Marathi, Kannada
Declaration :
I hereby confirm that the information furnished above is correct to the best of my knowledge.
Date : ___________
Place : ___________
|
|
Notes |
|
1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
4. Personal and contact details can be kept private optionally by the candidate.
5. Create a link to this online resume where ever you want in the web.
|
|