SANGHITA CHAKRABORTY
Email : sanghitachakraborty AT gmail.com
OBJECTIVE :
A dynamic people oriented professional with 9+ years of experience in Operations & Administration Support.
EMPLOYMENT HISTORY :
Working in Cognizant Technology Pvt Ltd as an Soft Service Executive under the payroll of CBRE South Asia Pvt Ltd (February 2017 – Present Date)
** Ensure the effective running of cleaning operations.
** Advise and communicate the job responsibilities, performance expectations to HK supervisors
** Taking care of 52 weeks schedule
** Taking care of critical area cleaning
** Execute and inspect the work activities of cleaning and pest control
** Execute pest control calendar for all towers and circulate the same to service provider and inspect the adherence of the activities as per calendar
** Check the criticality of pest issue on season perspective like mosquito issue in winter and taking the extra care of pest control activities. If require raising a ticket to builder in specified tool
** Perform daily floor walkthrough, share the points to HK supervisors, take confirmation on job completion and check the area physically. Upload the walkthrough point ticket in specified tool.
** Interact with associates during floor connect and floor walkthrough to take the feedback on housekeeping performance
** Coordinate with procurement team for the purchase of services / supplier / equipments and monitor the consumption and stock of the materials
** Closing the procurement by sending necessary documents to billing team
** Planning and execute the training session of internal and external
** Taking care of housekeeping checklists
** Arrange a meeting with supervisors on weekly basis to discuss about challenges, work flow, deployment
** Taking care of NDA file, medical report file for audit purpose
** Taking care of entry and exit formalities of HK resources of all towers
** Maintain the MIS
** Taking care the booking of event zone of all towers and take care the town-hall and other events
** Taking care of attendance of entire facility
** Taking care of PAN Kolkata Innovation
** Performing as a PAN Kolkata SPOC for Stationary Portal
** Performing and checking the usage of consumables inventory tool
** Coordinate with Builder to take care the cleaning of any particular Builder’s area or to arrange an outdoor event as per client request
Worked in IBM INDIA as an Executive Assistant to Directors under the payroll of Manpower Group Services India Pvt Ltd (March 2010 – February 2017)
IT FORTE :
** Schedule meetings by adjusting with different time zones, Board Room bookings, arrange Video Conference.
** Arrange Townhall by coordinating with different departments & Vendors.
Also arrange All Hands Meet, 1on1.
** Arrange Domestic & International Travel of many countries like Australia, Russia, UAE, Germany, US, Kenya and many more, by drive through various travel policies. Follow up with different departments to expedite and complete the process on time.
** Flight booking, hotel booking, car booking in India & abroad. Coordinating with Travel Desk for Visa.
** Checking Emails, replying them on behalf of Directors.
** Help overseas Clients and partners to arrange their travel logistics in India
** Drive through various reimbursement policies and claim the travel expenses on a specified tool
** Handle Confidential Data
TOOLS & PACKAGES :
OTR, IIS, WWER, IDT, ONBOARDING/OFFBOARDING TOOL, HRMS, MS Office, MS Excel, PowerPoint, Access, Outlook Express, CorelDraw, Photoshop, PageMaker.
EDUCATION :
** 2 Months Advance Excel Course from LCC
** 6 Months Info-Edge Course from NIIT
** 1 year Desk Top Publishing Course from Brainware Computer Academy
** 3 Months News Reading & Anchoring Course from NITS
** B. A. in Philosophy from Vivekananda College for Women in 2003
** Higher Secondary from Vivekananda College for Women in 2000
** Secondary from Shyama Sundari Vidyapith in 1998
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