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Service Engineer Resume Sample, Experience : >20 years

Synopsis :
1. An astute professional with more than 23 years of qualitative experience in engineering installation and technical Service.
2. Presently working as Sr. Supervisor-Service in the Tyre Retreading Industries.
3. Demonstrated abilities in tyre retreading / repairing machineries and retreading process of all types of nylon & radial tyres.
4. Expertise in installation branch Service departing and monitoring technical audit /breakdown Service to the franchisees and RTC’S.
5. Effective Communication with excellent inter personal and organization.

Work experience :
From JULY 1990 onwards as service Engineer in the area of customer support in Treads direct Ltd (formerly Elgitread (India) Ltd) Coimbatore, Tamilnadu, India.

Notable Accomplishments :
1. To conduct regular process and machineries audit to the franchisees.
2. Obtaining orders from the franchisees & forwarding required / suitable indent to head office at Coimbatore.
3. To attend breakdown service immediately to the Franchisees and Road Transport Corporation’s.
4. Conducting AMC service to the RTC’s.
5. Billing & Accounting of service invoice of the fraqnchisees and RTC.
6. Monitoring control of Spares at Kolkata & Guwahati depot.
7. Preparation of monthly routine service report and annual service report to the Head office.
8. Installation /Commission of new retreading plants in India and abroad.
9. Provide training to the Franchisees and RTC’S workers to follow up retreading/repair process & preventive maintenance of machineries to avoid breakdown.
10. Working closely with colleagues at regional and Corporate levels to acheive the goals.
11. Regular visit to the end users to study the quality of the products.
12. Preparation of Field Quality Report for the defective products & reporting to Head office for necessary inspection & follow up for necessary credit note to the customers.

Dec 1987 – July 1990 with M/s.


Strip India / Kolkata, the Mfrs. Of Pharmaceutical Packaging Machinery :
Notable Accomplishments :
1. Worked as production Supervisor from Dec - 1987 to March - 1988.
2. Worked as Sales Engineer from April – 1988 to July – 1990.
3. Job responsibilities as production supervisor to prepare production reports / distribution of jobs to the factory workers / Preparation of Challan for outward products / Receiving of raw materials after inspection from the supplier / To check quality of products after production.
4. Job responsibilities as sales & service Engineer include demonstration of machine like ‘Strip Packing machine’, Cap sealing Machine, End sealing machine for the Pharmaceuticals Industry / Collection of order & Payments / Installation & Training for operation/attending break down service.

Academic Credentials :
1. Diploma in Mechanical Engineering from West Bengal Board of Technical Education in the year 1987.
2. Higher Secondary from West Bengal Council of Higher Education in the year 1983.
3. Secondary education from West Bengal Board of Secondary Education in the year 1981.

Personal Details :
Marital Status : Married
Nationality : Indian
Hobbies : Travelling & playing cricket
Language Known : Bengali / English / Hindi

Declaration :
I have full confidence in my job and can take up any assignment of respective fields which are motivating & challenging. If I am given an opportunity, I shall prove it.
In case you think me to be eligible to fit into your organisation, then please contact me at the above mentioned address.

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