Vaisali
Email : vaishupurushoth23 AT gmail.com
Experienced project manager with one and half year’s success in promoting website strategic vision through strategy, design and architecture. Innovative professional with proven ability to identify, analyze, and solve problems to increase customer satisfaction and control costs through expertise in.
Software Project Manager :
Act as the technical project manager with overall responsibility for the management, performance and completion of new product development projects
** Create project plans, scope documents, schedules and forecasts. Provide timely communication on the impact of changes and decisions
** Develop best practices and tools for project execution and management
** Work with the management to identify and address any issues that may impact the project
** Manage software project teams using Agile SCRUM practices to develop Windows applications
** Resolves project issues, mitigates risks, and manages scope change requests for all development sprints
** Provide project progress reports to project team, stakeholders, management, and executives
** Scope estimation, planning, time management, scheduling, project costing, and budget management
** Ensures that the project follows standardization according to the Software Development Life Cycle (SDLC) definitions and other standards
** Knowledge of process improvement
** Provides day-to-day guidance and oversight of team activities; actively works to recognize performance
** Provide weekly program status updates via the standard template
** Clearly documents and presents findings including creation of diagrams and procedure documentation
Business Analyst :
Involved in all requirement gathering and Preparing Feature Document
** Reviewing the Client Requirements and Business Specifications
** Handle E-Commerce based Projects, MLM Projects and readymade Scripts
** Direct contact for Client and Understanding client requirements
** Create Process Flow Diagram (Wireframe) and Prepare Feature Document
** Work on projects as team member
Customer Support Process :
Having 1 year experience as Consultant – Customer Support Process at Sutherland Global Service, Chennai
About the Company : Sutherland Global Service Company is a global provider of process transformation services. It offers an integrated portfolio of analytics – driven IT services, back-office and customer facing solutions that support the entire customer’s lifecycle
Client Name : UBER Business Area: US Email process
Responsibilities :
** Provide customer service to our customers handle customers inquires, resolve issues and escalations
** Retention of the customers by satisfying our customers needs and through excellent customer timely services
** Edify the customers on the various plans available and the support that can be provided
** Build sustainable relationship with the clients and solve their issues with minimum target time
** Handle Level 1 troubleshooting, diagnose the issues and try to solve alerts to your end to balance work load of Level 2 technical support team
** Exposure to any monitoring/ticketing tool
Application Softwares :
** Zendex
** Bliss
** Excel
Education Details :
** B.E.
Computer Science Engineering from S.A Engineering College, Chennai affiliated to Anna University, Chennai, with 7.8% marks in the year of 2016.
** Higher Secondary from Arulmigu Meenakshi Amman Higher Secondary School, Chennai, affiliated to State Board of Tamil Nadu Education with 78% marks in the year of 2012.
** S.S.L.C from Arulmigu Meenakshi Amman Higher Secondary School, Chennai affiliated to State Board of Tamil Nadu Education with 82% marks in the year of 2010.
Computer Proficiency :
OPERATING SYSTEM : Windows 97, Windows XP, Vista, Windows 7.
MS OFFICE : MS Word, MS Excel and MS PowerPoint.
Technical Skills :
Programming skills : C, C++, COREJAVA
Database : MY-SQL
Project Done :
(Bachelor of Engineering) : Phoney Video Exposure
About The Project :
Phoney video exposure is exposing the fake videos. Our project is mainly build in order to avoid forgery’s that are happening on CCTV camera footages. The CCTV camera will shoot the live criminal happening. If there any changes in the captured video, then with the help of our algorithm it can be detected. We used three algorithms.
Algorithms Which We Used :
** Scalable feature invariable transform (SIFT).
** Vote based algorithm.
** Finger print algorithm
Training Completion Certificate :
** IBM Software Training under the Career Education Program has successfully completed on October 2014 [Cloud Computing].
** Trained Professional Course Completion Certificate in Core Java from 8-06-2017 to 7-07-2017.
** Trained Professional Course Completion Certificate in Selenium Testing from 2-08-2017 to 23-10- 2017.
** Attended workshop on PHP and Big Data-Hadoop. Attended workshop in Accel IT Academy [ANDORID]. Attended workshop Skcript Skool [Web Programming Technologies including HTML5, CSS3, JAVASCRIPT].
** Three days of In-Plant -Training on Hardware & Networking in Accel IT Academy, Chennai.
Academic Achievements :
** Winner in inter school competition for Kho-Kho and Carrom.
** 100% attendance during the 2 nd and 3 rd Semester for the academic year 2013-2014.
** Participated in National level technical symposium in Sathyabama University & Madras Institute Technology - Anna University, Chennai.
Personal Information :
Date of birth : 23.10.1994
Parents Name : Mr. P.G.Purushothaman
Gender :
Nationality : Indian
Strength : Leadership, Team Coordination, Self-Motivation & Evert Organizing ability
Marital status : Single
Language known : English, Tamil –Speak, Read, Write
Declaration :
I hereby declare that all the particulars given by me on this application form are to the best of my knowledge and belief, true and correct.
Date :
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