Curriculum Vitae:
Name : Peddy Venkatesh
Email : venki.peddy AT gmail.com
Mobile Number:9492519366
Objective :
To become part of a team that is responsible for the development, maintenance and/or support of the IT infrastructure where my experience, knowledge and skills in a distributed computing environment will be of value.
Summary :
** IT professional experience of 2 + yrs as “Desktop/Technical Support Engineer”.
** Excellent knowledge of Computer Hardware, Networking interfaces, Laptop configuration & Desktop Assembling.
** Maintenance of Computers & Networks / Configuration of LAN & Configuring Network Printers.
Skills:
Operating System : Windows 2008, 2012 Server,Windows XP / Windows Windows 8 /Windows 10 and Linux
Hardware Skills : Installing OS, Configuring System, LAN Network.
Software Skills : MS Office 2007; MS Office 2010 and etc
Ticketing Tools : Codesk (IBM)
Experience :-
1) Worked in Shree Sai Technologies as Desktop Support Engineer From Dec 2014 to Dec 2015.
2) Currently, working inInfo Services (IBM) as a Technical Support Engineer from APR 2016 to Till date.
Project : CBDT
Client : Income Tax
Responsibilities and Activities :
** Installing and troubleshooting the Operating System and Application Software on network environment.
** Involved in the Maintenance, Installation & Troubleshooting of Desktops & Network Operating System.
** Regular updates with Windows XP/7/8/8.1/10.
** Involved in troubleshooting of issues escalated from teams.
** Installation and Implementations of proposed System at the Client side (Hardware and Software).
** Troubleshooting of the network related problems.
** Follow-ups with clients through phone and Email.
** Daily Adm
inistration and Maintenance of windows 7 Professional, Windows 2008 & Windows 2012.
** Configuring and maintaining user’s computers & Laptops.
** Configuring and troubleshooting network.
** Installation and configuration of windows 2008 &2012Domain.
** Installation and configuration ofActive Directory Services.
** Analyzing Mini Dump and Memory Dump by using Microsoft debugging tools.
** Addressing low disk space issues in C-drive.
** Troubleshooting for Memory and CPU high utilization issues of servers.
** Installation and configuration of DNS, DHCP, ADC, RODC.
** Maintaining system Security, Performance tuning.
** Preparing the systems according to client requirements.
** Management and configuration of Network Printers.
** Installation and upgrade of Antivirus on Servers and Client systems.
** Installation of applications, Software and antivirus
** Installation and configuration of all types of Modems
** Handle and troubleshoot operating system installations, software installations such as Software development tools, MS Office, PC Anywhere, Anti-virus software etc.
Knowledge on :
** MCSE(2012)&MCITP(2008)-Windows and vmware vsphere serve
** Implementing & Maintaining Networks, Intranets.
** Installations of different Software on different platforms.
** Configuring DHCP, DNS, DHCP Relay Agent.
** Configured Active Directory Services in Windows 2008 and Windows 2012.
** Configuring CISCO Routers & Switches.
Educational Qualification :
** B.Tech (CSE) Bapatla Engineering College, AcharyaNagarjuna University 2013
** Intermediate (M.P.C) Sri Chaitanya, Jr College, Guntur Board of Intermediate Education, AP 2009
** S.S.C Sri VidyaranyaAvasaVidyalayam Boardof Secondary Education, AP 2007
Personal Details :
Name : Venkatesh Peddy
Date of Birth : 10-06-1991
Nationality : Indian
Contact No : 9492519366
Languages Known : English and Telugu.
Place :
Date :