Sales, Marketing >> Sales Executive / Manager / Officer / Engineer 
Sales Officer Resume Sample, Experience : 5 years

Objective  :
Assignments in Retail Management Customer Care with a high growth oriented Organization in the service Industry.

Working Experience  :
1) Working as a Team Leader/C.S.R in ADDON Retail Private Limited, Indore, since 2011.
Responsibilities  :
Maintain daily records of the store sales & expenses.
Best selling rang.
Stock shortages.
Stock room.
Presentation and display.
Replenishment.
Record of sale without purchase.
Follow-up with merchandisers.
Coordinate with HO.
To cover the floor when required.
To be responsible at all times.
To be responsible for constant replenishment.
To be professional and approachable.

Other Duties :
Responsible for the safe keeping and transfer of funds.
Overseeing the safety and protection of employees and customer and preventing the loss of company assets.
To be responsible for constant replenishment.
To be professional and approachable.
To be the main link between Sales Associate and Manager.
To be able to work under pressure.
To be watchful for known/unknown shrinkage.
Create good atmosphere for customer.

2) Worked as a Team Leader, Sales Officer, :Maintained the Men’s Wear Department of Westside Trent Limited, Indore, for Two Years from 2 April 2008 till 31 Dec 2010.
Responsibilities  :
Customer service Desk.
i) Solve the customer problems.
ii) Royalty programmer.
iii) Alteration of Merchandise.
iv) Exchange the products.

Till and Till procedures :
i) Till coverage.
ii) Ensure correct use of tills by the Sales Associates.
iii) Customer orders and follow-up.
iv) Floor limits and authorization.
v) Change required by customers/cash tills.

Department Knowledge :
i) Best selling rang.
ii) Stock shortages.
iii) Presentation and display.
iv) Replenishment.
v) Record of sale without purchase.
vi) Follow-up with merchandisers.

Other Duties :
i) To cover the floor when required.
ii) To be responsible at all times.
iii) To be responsible for constant replenishment.
iv) To be professional and approachable.
v) To be the main link between Sales Associate and Assistant Department Manager.
vi) To be able to work under pressure.
vii) To be watchful for known/unknown shrinkage.

Key Achievements  :
Prepared new strategic and plans for increasing business.
Maintained good work environment in the company.
Managing Sales activities.
Planning and managing customer care programs and marketing activities.
Analyzing sales data and sales tracking with respect to brands, categories and channels.
Profitability of the Stores
Setting & achieving targets.
Merchandise Selection & replenishment of stocks
Forecasting Sales & Budgeting for the stores.
Doing Promotional Activities to ensure the targets for stores are achieved.
Identifying potential pockets for opening new retail stores.
Check Proper Supply of Branding, Visuals to the Stores.
Link between Stores & Logistics.
Implementing changes to provide for more effective & efficient operations,
Securing the support & co-operation of organization.


Communicating ideas Clearly & concisely

Ability to  :
The ability to lead and motivate a team
Excellent communication and 'people' skills
A strong commitment to customer service
The ability to work under pressure and handle challenging situations
Confidence, drive and enthusiasm
Decision-making ability and a sense of responsibility
The ability to understand and analyze sales figures
Sound business sense
An understanding of retail laws, security and health and safety
Ability to develop sales policies, procedures & guidelines, supervision, express
Ideas effectively both orally & practically
Ability to take hard work.
Ability to handle all sorts of challenging work & to accept difficult conditions in
Difficult fields.

Computer Skills  :
Proficient in computer operations.
Worked on MS Office-Word, Power Point, and Excel.

Linguistic Abilities :
Proficient in English, Hindi & Urdu.

Interests :
Playing Football & listen Music .

Educational Qualification  :
i. Graduate from DAVV.
ii. Higher Secondary from M.P Board Bhopal.
iii. Secondary from M.P Board Bhopal.

Extra Qualification  :
Advance Diploma in Computer Application.

Date  :
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