DISHA GUPTA
Email : dishagpta024 AT gmail.com
CAREER OBJECTIVE :
Seeking an permanent employment in a aviation where there is scope for the enhancement of personal and professional skills there by contributing to organizational growth and success.
SUMMARY OF SKILLS :
** Effective communication and interpersonal skills
** Excellent telephone etiquette and attention towards personal grooming
** Skilled in working with MS Office suite and Internet
** Pleasing personality, customer-focused, and hard working person
** Ability to train and monitor housekeeping staff
** Strong organizational, problem solving, and negotiation skills
** Good customer relations skills
** Good time management skills
** Proficiency in both oral and written communication skills
** Organization, documentation, bookkeeping and coordination skills
TECHNICAL SKILL :
** Good knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook.
** Ability to prepare and present presentations on Microsoft PowerPoint
** Capable of browsing the internet through different browsers l
ike, Internet Explorer, Mozila Firefo
x and Google Chrome
EDUCATIONAL QUALIFICATION :
** Completed HSC from CASTALE TOWN HIGH SCHOOL AND SENIOR COLLEGE SRI GAYATRI JUNIOUR COLLEGE HYDERABAD in the year 2015.
** COMPLETED GRADUATION FROM OSMANIA UNIVERCITY IN B.COM (COMP) HYDERABAD in the year 2018.
** Pursuing DIPLOMA COURSE OF AVIATION FROM FRANKFINN INSTITTE OF AIRHOSTESS TRANING IN KUKATPALLY HYDERABAD .
RESPONSIBILITIES :
** Responded to guests, client‘s’ inquiries and requests.
** Managed guest relation activities.
** Coordinated request of guest to other departments such as housekeeping, pantry, etc.
** Responded to different complaints of guest and offered a solution.
** Responsible for answering and attending to incoming and outgoing calls.
** Responsible for transferring calls to the concerned departments.
HOBBIES :
Learning different languages, reading, writing, drawing, sketching, painting, singing, Chess , listening to music and a lot more.
PERSONAL DETAILS :
Nationality : Indian
Date of Birth : 24/04/1998
Languages known : English, Hindi, Punjabi, Telugu .
PLACE :Hyderabad
DATE :