Biodata |
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Name of the Candidate | : | [Private] |
Name of the Post Applied | : | Customer Service Executive |
Job related skills / software | : | Handling the Advisor recruitments process, Help in the promotion of Service to Sales & Leads generation, Handling daily cash & cheque transactions. |
Category | : | BPO Call Center, Back Office |
Sub Category | : | Customer Care Executive |
Years of Experience | : | 2 years |
State | : | Punjab |
Gender | : | Female |
Salary Expected per Month(Rs) | : | Negotiable |
Highest Qualification attained | : | M.B.A. / MBA : Master of Business Administration |
Major / Specialization | : | Finance |
Email Id | : | [Private] |
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Are you looking for job now? | : | No |
Can the recruiter contact you? | : | No |
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Resume Format / CV Sample Template / Example / Model : |
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OBJECTIVE :
To be a part of an ever-growing Organization and thereby grow consistently as a Professional and become a strong asset to the organization and contribute my share of responsibility.
ABSTRACT :
1 MBA from Lovely professional university.
2 Gained exposure in the field of marketing and finance through projects such as Training needs analysis the customer satisfaction
3 Undergone industrial training at various locations
4 An excellent communicator with good interpersonal and communication skills
STRENGTHS :
I am extremely well organized, motivated, and efficient. I am also proficient in working with teams or an individual basis. Meticulous work habit, takes pride in quality works and productivity. Possess excellent time management abilities and outstanding quality service. I Having Good Communication and Interpersonal skills.
SUMMERY OF SKILLS & EXPERIENCE :
02 years Experience in the field of Banking, Insurance & Finance sector. I have a good knowledge about these sectors and also having good knowledge about whole MS Office and Open Office.
CURRENT WORK EXPERIENCE :
Company : ICICI Prudential Life Insurance co. ltd.
Designation : Customer Service Executive
Product :Life Insurance
Location : Dharamshala (Himachal Pradesh)
Duration : 18 June. 2010 to Till Date
Reporting Official : - Branch Service Incharge ( Dharamshala)
CURRENT JOB PROFILE :
Manually quality checking of Proposal Form and issue the policy.
Handling the Advisor recruitments process.
Handling daily cash & cheque transactions.
Ensuring that the Proposal Form is process according to the guidelines / policy of ICICI Prudential Life Insurance Co.
Ltd.
Coordination with sales team to resolve their queries
Daily calling to customer for renewal & Laps policy premium submitting.
Help in the promotion of Service to Sales & Leads generation.
Proficient with office related job as Back Office System.
ACADEMIC QUALIFICATION :
Post Graduation :
Management of Business Administration (Lovely Professional University, Jalandhar )
Specialization :
Major : Finance
Minor : Marketing
Graduation :
1 B.Com Professional from GNDU Amritsar in 2007.
2 10+2 From CBSE in 2004.
3 10th From CBSE in 2002
PROJECTS UNDERTAKEN :
Scope : The scope of the project was to Study the effectiveness of training programmes inING Vysya Chandigarh.
Title : Perception of people regarding insurance and bank
Scope : To study the Customer satisfaction level using different parameters
INDUSTRIAL TRIPS :
Industrial Visits :
1.Hero Cycles Limited, Ludhiana
2.Verka, Ludhiana
3. National Fertilizer Limited, Nangal
Purpose : For Practical Exposure.
DATE :
PLACE :
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Notes |
1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
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