Raju Paul
75 &75/1 Puspita Apartment
Basudebpur Road
Shyamnagar-24 Parganas (N)
Contact No : 8585066320, 9830269340
Email : raju.rudranshu AT gmail.com/ raju.rudranshu AT rediffmail.com
Overview :
25 years experienceworking in defense services and corporate office handling administrative support to upper and middle management. Presently associated with Reliance Retail Limited as Manager.Recognized for providing dedicated and exceptional customer support. Interfaced well with others at all levels, including vendors and suppliers. Detail oriented and self motivated.Experience in planning, directing, supervising, and coordinating work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
Thorough competence in managing the administration of an organization.Strong problem evaluation, analytical skills that help figure out solutions. A self motivated individual with the ability to work independently. Involved in transformation of business including acquisition, termination & merger. Emphasis on quality and precision that help find out and correct anomalies.Self-motivated and self-directed, improved the efficiency and accuracy of the office by restructuring the organizational flow. A keen learner with ability to work under pressure and meet deadlines.Ability to supervise team activities and direct them towards attaining goals. Possesses strong communications and inter-personal skills.
Core Competencies :
** Facilities Management
** General Administration
** Vendor Management
** Housekeeping & Security
** Employee Welfare
** Team Management
** Manpower Recruitment & Induction
** HR Functions
** Training & Development
** Statutory Compliances
** Purchase & Logistics
** Procurement
** Property Management
** Operations & Maintenance
** Supply Chain Management
** Supporting the management in determining the goals and policies of the organization.
** Setting the quality and quantity performance standards for all departments.
** Planning ways and strategies to expand the organization and upgrade the facilities.
** Providing employees with documents such as appointment, employment or release letter and salary statements.
** Motivating the employees to put in their best efforts to enhance the work productivity and their individual work performance. Providing employees with basic amenities, training and resources required for work.
** Ensuring distribution of sufficient resources to all departments, corresponding to their project requirements.
** Liaising between the activities of departments and ensure effective communication between the departments.
** Providing training to employees to improve their knowledge and skills and help them perform their work better.
** Ensuring the employees adhere to the organization's policies and protocols.
** Providing a safe environment to employees. Training workers and providing them with safety gears while working with heavy machinery or under hazardous conditions.
** Conducting monthly meetings with employees to understand and resolve their problems and taking down their suggestions. Liaising with external associates to seek permissions and comply with legal formalities.
Employment Profile :
Since Nov 2015 to at Reliance Retail Limited
Since Nov 2015 Manager Admin, Security and Safety
Looking after Reliance Digital (CDIT) Warehouse and Reliance Trends Warehouse Manager-Administration & Security.
** Responsible for Directinstallation of covert surveillance equipment, such as security cameras.
** Maintain documentation of all loss prevention activity.
** Perform cash audits and deposit investigations to fully account for store cash.
** Advise retail establishments on development of loss-investigation procedures.
** Collaborate with law enforcement to investigate and solve external theft or fraud cases.
** Monitor and review paperwork procedures and systems to prevent error-related shortages.
** Investigate or interview individuals suspected of shoplifting or internal theft.
** Visit stores to ensure compliance with company policies and procedures.
** Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
** Recommend improvements in loss prevention programs, staffing, scheduling, or training.
** Hire or supervise loss-prevention staff.
** Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
** Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
** Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
** Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
** Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
** Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
** Coordinate theft and fraud investigations involving career criminals or organized group activities.
** Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
** Develop and maintain partnerships with state, or local law enforcement agencies or members of the retail loss prevention community.
** Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
** Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
** Analyze retail data to identify current or emerging trends in theft or fraud.
** Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
** Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
** Identify potential for loss and develop strategies to eliminate it.
** Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
Sep 2013 to Oct 2015 :
Working as a Manager-Administration & Security at Mega Developer Pvt.
Limited.(Toll Plaza)
** Involved in Property Management for Mega Developer at Toll Premises in Kelpore,Nagpur.
** Provided administrative & logistic support, liaison with Local, State, and Central & Governmental Agencies & Police Authorities.
** Was solely responsible for all security operations such as fire safety & security management of Toll.
Key Highlights :
** Delivered and implemented latest fire fighting management policies and training.
** Worked as a part of a very successful implementation of policies related to administration for swift movement in between the organization, Government and Police Authorities.
May 2010- Aug 2013.
Working with Alacrity Info café.
** On line ticket booking of Air and Train, Hotel through credit cards, net banking and various cash cards.
** Arranging accommodation for guest.
** Looking after proper delivery of inward and outward documents.
** Arranging meeting.
** Maintain all expenses.
** To maintain attendance register, Leave & calculation of salary at end of month.
** To Check & correct Vendor bills as per contract site wise & processing it for payment.
** Comparing the quotations from vendors, recommending best supplier/vendor after negotiations. Telephone, Electricity, Office Stationary ( Control & management)
** And preparing all agreement of housekeeping & Security service provider. Vendor bills verification..
** Office maintenance, co-coordinating with maintenance vendor.
** To raise bills / Claims on Client as per Contract.
** Apply for new tender and apply for new enlistment in the company.
Apr 1990 – Apr 2010 at Indian Air Force as Senior N Commission Officer :
** Served in the Indian Air Force, as a Senior N Commission Officer in the Administration Branch with consistent performance records, good leadership qualities, effective planning and inter personal communication skills.
** Had been given the responsibility to look after the entire security measures of all the Units under jurisdiction at Bengal, Bihar & Jharkhand as well as the Special Investigation Department of the Police Branch in the Indian Air Force.
** Served at various locations of Indi an Air Force in the Administration branch and was posted in hard ship areas like Punjab and J&K during insurgency.
** Had been given the responsibility to look after the entire security measures of all the Units under jurisdiction at Bengal, Bihar & Jharkhand as well as the Special Investigation Department of the Police Branch in the Indian Air Force.
** During service with Indian Air Force, undertook various projects of base security, fire-fighting management, implementation and formulation of HR policies in the forces, and administrative duties.
Key Highlights :
** Have grown from a Aircraftsman to a Senior Non-Commission Officer in a span 20 years. This growth was possible due to Team Management abilities, initiatives and matured situation-handling skills.
** Rising to the occasion and always being with the team were the 2 pillars of my success in this role.
Professional Qualification :
** Warrant Officer Leadership Course from Air Force Station, Chennai .
** Business Continuity Management Systems Auditor/Lead Auditor Course (BS25999 : 2007) by BSI.
** Service Management Refreshers Course at Air Force Station Gurgaon, Haryana.
** Computer Aided Management Course at Air Force Head Quarters, New Delhi.
** 1 year training at Air Force Station, Belgaum.
** Service Management Refreshers Course at Air Force Station Gurgaon, Haryana.
** MS Office, Internet
Achievements :
Appreciate by Commanding Officer in year 2003
Personal Details :
Father’s / Guardian’s Name : Late Satya Bhusan Paul
Date of Birth : 19th Jan 1973
Sex : Male
Nationality : Indian
Hobbies : Surfing Internet, Linguistic Ability,
English, Hindi, Bengali, Assamese
Places resided for studies/jobs : Chandigarh, Delhi NCR, Guwahati, Jamnagar, Belgaum, Nathatop (J&K) & Barrackpore.
Declaration :
The above information’s are correct as per best of my knowledge.
Date :
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