Biodata |
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Name of the Candidate | : | Farooq Sheikh |
Name of the Post Applied | : | MIS Executive |
Job related skills / software | : | Vlookup, Hlookup, Pivot Table or Chart, Data Vedation, If Formula, Subtotal, Advance Excel etc |
Category | : | IT / Computer2 |
Sub Category | : | MIS Executive |
Years of Experience | : | 5 years |
State | : | Uttar Pradesh |
Gender | : | Male |
Salary Expected per Month(Rs) | : | 10,000 to 15,000 |
Highest Qualification attained | : | B.Com. : Bachelor of Commerce |
Major / Specialization | : | Commerce |
Email Id | : | farooq2008.1036 AT rediffmail.com |
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Are you looking for job now? | : | Yes |
Can the recruiter contact you? | : | Yes |
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Resume Format / CV Sample Template / Example / Model : |
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Curriculum Vitae :
Farooq Sheikh
Add. :- Chandan, Faridi nagar
Post :- Cemap
Distt. :- Lucknow 226015
Contact No : +91-9670637300
E-Mail : farooqsheikh356 AT gmail.com
Introduction :
I offer excellent organizational skills, which have proven to be a critical asset in driving operations during the current associations. These qualities, combined with my dedication and tireless work ethic, should enable me to make a positive impact in my work. I am disciplined and enjoy work in challenging condition and devoted towards my work.
Possess interpersonal, communication and organizational skills with demonstrated abilities in team management and customer relationship management. Well versed in understanding Client’s requirement and conducting system study, deciding milestones. Skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Acting as an escalation gate to resolve critical issues.
Career Objective :
** Utilizing my knowledge, ideas and experience for performing and producing result in order to achieve prime goals of the organization.
** To explore opportunity and contribute in overall growth of the organization.
** To work in a challenging and dynamic environment and do value addition in my skills and knowledge for mutual growth.
Experience :
Five year worked with AEGIS CUSTOMER SUPPORT SERVICES PRIVATE LIMITED in Lucknow as a CCE.
Job Profile : Customer Satisfaction Index (C.S.I.)
** To provide the customer with a feedback form to get his/her view regarding the service.
** To attend the customer complaints and take an appropriate measures to solve the concern by attending their queries.
Responsibilities :
** Handling The Customer Query /Complaint.
** Handling query of Internal & External Customers.
** Giving Solution Within TAT.
Critical Challenges :
To ensure that the system implementation is customer friendly yet is not violating the commercial and administrative norms of the organization.
Professional Qualification :
Advance MS.
Excel Typing- English & Hindi
Academic Qulification :
** B.Com from Lucknow University.
** Intermediate from U.P. Board.
** High School from U.P. Board.
Personal Details :
Father’s Name : Mohd. Irfan
Mother’s Name : Waheeda Khatoon
Nationality : Indian
Date of Birth : 5th March 1991
Gender : Male
Marital Status : Unmarried
Declaration :
I have declared that the information given above is true & correct to the best of my knowledge.
Date :
Place :
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