Biodata |
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| Name of the Candidate | : | [Private] |
| Name of the Post Applied | : | BPO Team Lead |
| Job related skills / software | : | Collate the necessary documents using Various application, Verify and update the information as required |
| Category | : | BPO Call Center, Back Office |
| Sub Category | : | Team Leader / Subject Matter Expert |
| Years of Experience | : | 6 years |
| State | : | Karnataka |
| Gender | : | Male |
| Salary Expected per Month(Rs) | : | 30,000 to 40,000 |
| Highest Qualification attained | : | B.Com. : Bachelor of Commerce |
| Major / Specialization | : | Commerce |
| Email Id | : | [Private] |
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| Are you looking for job now? | : | Yes |
| Can the recruiter contact you? | : | Yes |
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Ramakrishna Naik
Sri Laksmi Venkateshwara PG
#31,Vinayaka Temple Street
NH Hosur Road, Madiwala Bangalore-560068
Mob : +919481862294;7760659325
Email : rtistnaik AT gmail.com
Objective :
Looking for a position that will enhance my skill and provide me ample scope for growth and contribute to the organization goals by effectively using the conceptual skill and knowledge through education and work experience.
Professional Overview :
Jan 2011–Aug 2017 Fidelity National Financial India
Role : Process Specialist
** Research and analysis of all the policy documents pertaining to the U.S Residential and Commercial Title Insurance Industry
** Investigate the discrepancies and prepared resolutions Reports
Key Skills :
** Basic Knowledge of the Title/Mortgage/accounting Industry
** Brief Knowledge of Title Insurance Policy/ Title Search
** Good decision making and analytical skills
** Excellent planning, time management and organizational skills proficiency in MS Office
** Flexible to work in shifts
Key Responsibilities :
** Collate the necessary documents using Various application
** Verify and update the inf
ormation as required
** Enter information as per the data in the application review Order and accordingly provide feedback, Clarification and floor support to the team members to ensure adherence to quality standards interact with strategic teams and clients regarding quality standards of the processes provide training to new joiners
** Generate reports for internal Quality control and other reports as requested mentor team members and maintain daily tracker on volumes as required maintain daily tracker of completed tasks and send daily updates to team members adhere to the productivity, Quality and timelines standards defined to ensure Services Level
** Agreements (SLAs) are met with no penalty
Qualifications & Education :
** 2010 - Bachelor of Commerce MES College of Commerce Sirsi (Karnataka University) - 74.81%
** 2007 - Pre-University (Science) Pre-University Board Karnataka-53.83%
** 2004 - Secondary School Certificate Karnataka Secondary Education Examination Board-68.64%
Strength :
** Self Confidence
** Quick Learner
** I have potential to handle any situation diplomatically
Achievements :
Earned First Prize for Painting and Cartoon Competition at Karnataka University
Interest/Hobbies :
Cartooning and Painting
Date :
Place :
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