OBJECTIVE :
To be associated with a progressive organization that gives me the scope to Apply my knowledge and skills, and involves me as a part of team.
EDUCATION :
Name of the College : Directorate of Vocational Education Training Maharashtra State Mumbai FCI College Pune
Course of study : Hotel Management.
Year of Passing : 2005 2006
COLLEGE :R.C.M. College of Commerce, Kasaba Peth, Pune
Course of study : H.S.C.
Year of Passing : 2003 2004
SCHOOL :Little Rock High School Pune.
Course of study : S.S.C.
Year of Passing : 2000 2001
WORK EXPERIENCES:
HOTEL LE MERIDIEN : Pune (6 Years Experience) 2002 2008
Sr. Steward
JOB DESCRIPTION :
Worked as Sr. Steward
Banquets operation
Serving starters, Food pickup, Water counter, Salad bar, Soft drinks services, Welcome drinks services, Hard drinks services.
Taking care of Bar Counter, Buffet Counter.
Taking care of Banquets Store Food, Beverage and General store.
Handling Shift (morning / second / night)
Attending training.
Back area cleaning and Hygiene.
HOTEL PARC ESTIQUE : Pune (2 Years Experience) 2008 2010
Sr.Captain.
JOB DESCRIPTION :
Join as Captain, got promoted as Sr.Captain
14 Steward 4 Captain Reports me.
Handling all Restaurant Operation & Banquets event.
Taking care of Banquets Operation, Room Service and Restaurant Operation.
Contact Guest, Know the requirement, and fulfill the requirement, sending quotations.
Taking care of Restaurant Store Food, Beverage and General.
Billing, Monthly Inventory and Hygiene Training.
Daily Briefing, Allocation.
Taking Weekly Training ( Restaurant Service, Table service, Silver service, Soft Beverages service, Hard Drinks service, Starter service, How to do clearance, Buffet layout, Bar Counter setup, Personality development, Body Language, Grooming, Hygiene, Different Type of setups, Banquets bar display layout, )
Food & Beverage Operation ( Restaurant, Banquets, Bar, Coffee Shop)
Planning for Restaurant festival every month to achieve monthly target.
SEASONS AN APARTMENT HOTEL : Pune (2 Years Experience) 2010-2012
Managed by Concept Hospitality Pvt. Ltd
Restaurant
Manager / Banquets Manager
JOB DESCRIPTION :
Join as Restaurant & Banquets Manager
I was taking care of 18 Steward, 4 Sr.Captain and 3 Captain and 2 executive Reports me.
Making Power Point Presentation every month and presenting to General Manager.
Strategy for achieving budget every month.
Taking care of Restaurant Operation, Banquets Sales and Banquets Operation.
Contact Guest, Banquets Booking, and Room Booking, Know the requirement, and Fulfill the requirement, sending quotations, Negotiation, confirmation, blocking the venue.
Handling all Restaurant and Banquets operations
Handling banquets events with smooth operation.
Handling Complaints & resolving them.
Taking extra care of booker (main guest) making him comfortable.
Up selling.
Weekly & Monthly Inventory update.
All Paper works, logs, Staffing, MOD, and Liquors Store update.
Restaurant & Banquets Store Food, Beverage and General weekly updates.
Weekly Inventory
Sales Call.
Weekly training (Hygiene, Service, Food, Liquor.)
Making sure all Restaurant function smoothly.
Planning for Restaurant festival every month to achieve monthly target.
PRIVILEGES HOTELS GROUP : Pune (currently working last 7 month) 2012
Operations Manager
JOB DESCRIPTION :
Join as Operations Manager
I am taking care of 190 rooms in which 3 properties (Hotels) are included.
I am taking care of 160 staff in which 14 HOD’s (Head of Department) reports me.
Taking care of Food & Beverage Operation Restaurant, Banquets, Bar, Coffee shop, Room Service, Sales, Rooms Sales, , Banquets Sales, House Keeping, Engineering (Maintenance), Reception, Reservation and Daily Operations.
Planning monthly budgets for each outlet.
Giving monthly target to each sales person to achieve Banquets and Rooms target.
Planning Food Festivals in F&B service (Restaurant) every month to achieve the target.
Work getting done from respective outlets Heads.
Hygiene training.
Compliant Handling & resolving them.
Monthly/Weekly Inventory update.
All Paper works.
Restaurant Promotion, Food Promotion.
Making sure that all operation is moving smooth.Mural Activity
Starwood Prefer Guest Best Employee (Hotel Le Meridien, Pune)
Certificate for Appreciation (Hotel Parc Estique, Pune)
DECLARATION :
I solemnly declare that the statements made by me in this resume are correct to the best of my knowledge and belief.
DATE :
PLACE : Pune