Biodata |
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| Name of the Candidate | : | [Private] |
| Name of the Post Applied | : | Trainer/Team lead |
| Job related skills / software | : | Received customer calls, approved calibrations and monitored CSR, Scheduled and oversaw training and coaching for associates |
| Category | : | BPO Call Center, Back Office |
| Sub Category | : | Team Leader / Subject Matter Expert |
| Years of Experience | : | 5 years |
| State | : | West Bengal |
| Gender | : | Male |
| Salary Expected per Month(Rs) | : | 30,000 to 40,000 |
| Highest Qualification attained | : | B.Com. : Bachelor of Commerce |
| Major / Specialization | : | Accounts and Management |
| Email Id | : | [Private] |
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| Are you looking for job now? | : | Yes |
| Can the recruiter contact you? | : | Yes |
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Resume Format / CV Sample Template / Example / Model : |
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SudipChakraborty
sudip_dodo_2008 AT yahoo.com
Objective :
Find employmentwith acompanywheremyskillsandexperiencewillbean assetto the businesswhile furtheringmyknowledgeand abilitiesinthe process.
Experience :
Jan2011 -tilldate
Company : SUTHERLANDGLOBALSERVICES, Chennai,TN
Designation : Sr. Trainer (Communication and Customer Service)
Job Description :
Developed professional customer service staff.
Provide weekly feedback to Service Delivery Team Managers.
Scheduled and oversaw training and coaching for associates.
Received customer calls, approved calibrations and monitored CSR.
Adhered to all applicable safety codes.
Trained new Team Members with training materials.
Jan2009 -Jan 2011
Company : Wipro Limited (HP Notebooksupport) Kolkata, WB
Designation : Sr.
Associate,HP Notebooks(Jan2009 -Jan 2011)
Job Description :
ResolvingnotebookissuesforHewlettPackard.
Focuswasto meettheClientsettargetsand focusingon Customer SATand Total problem resolution.
Languages Known :
English
Hindi
Bengali
LeisureInterests :
ReadingDictionary
Listeningto music
Personal Details :
Address : C/OMR.Shibabrata Chakraborty
157K,P.G.H Shah Road KOLKATA-700032
Phone : 09940490322
Email : sudip_dodo_2008 AT yahoo.com
Nationality : Indian
Marital Status : Single Declaration
Declaration :
I do herebydeclarethattheparticularsofinformation and factsstated herein abovearetrue, correctandcompleteto the bestofmy knowledgeand belief.
Date:
Place:
Signature : Sudip Chakraborty
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