Objective :
To seek an employment opportunity with a company that offers a challenging position in the IT field where my technical skills can be of use to the Establishment and where there is a chance for unlimited growth within the firm.
Professional Summary :
** 3 years 3 Months of Professional Experience in IT Field.
** Working as a Desktop Engineer in Opto circuits (I) Pvt Ltd from Mar 07 to Feb 08.
** Working as a Desktop Engineer in Network Solutions (an IBM Company) from Feb 08 to till date. Current client place is Misys Software solutions(India)Pvt ltd
Experience Summary :
As a Desktop engineer in Opto circuits (I) Pvt Ltd :
** Responsible to Create New Domain User accounts.
** Assign File and Folder Permissions.
** Responsible to take daily Tape Back up and restoration of files.
** Configure the New systems by using Ghost Images.
** Support end-users on Microsoft operating systems, Microsoft Office applications.
** Support and Respond On-Call site to site for desktop end user issue.
** Analyze, Install, Modify, and Repair PC Software, Operating System.
** Responsible for Update all latest Patch Services (PC and Windows Application).
As a Desktop engineer in Network Solutions : (an IBM Company)
Client Places
Company Profile :
Client Locations : Infosys Technologies – Electronic City, GMR Pvt.Ltd & Misys software Solutions (India) Pvt.Ltd
Nature of job :
** Installing Operating Systems and applications through Network Boot,Ghost Server and MDT
** Installing SMS / SCCM in client machine and Updating Antivirus.
** Configuring Microsoft Outlook using Exchange server and IMAP and POP3 protocols.
** Troubleshooting basic Operating system problems without formatting.
** Remote Desktop issues.
** Wireless Configuration and troubleshooting.
** VLAN issues troubleshooting
** Weekly/Daily taking Back-up using ntbackup.
Educational Qualification :
** S.S.L.C 2000 A.S.B PU College Bangalore 64%
** PUC (PCMCs) 2003 B.H.S First Grade college ,Bangalore Bangalore 61%
** B.Sc (PME) 2006 Govt.Sci
ence college ,Bangalore Bangalore 58%
Skills :
** Computer Assembling, Preventive Maintenance, and Trouble shooting
** Proficient with the operating systems like Windows Family.
** Configure and manage Hardware device and drivers.
** Software Installation, Software Diagnostics, Virus Removal, etc
** Certified in H/W(A+)
** Studied CCNA.
** Know about Data storage on RAID level concept (SAS, SAN,NAS).
Roles Played :
** Solving OS and Network, Outlook problems.
** Installation of Operating Systems, Software and Local and Network printers.
** Coordinate with the team to provide good quality of service
** Deploy Operating systems, Service packs and office applications
** Weekly taking Back-up using ntbackup.
** SMS and SCCM issues checking and fixing.
** Active Directory users and groups management.
** Group Policy management using GPMC and RSOP.
** Creating users with roaming profile.
** Troubleshooting Active Directory replication problems.
** Disk capacity planning using disk quota and monitoring the Disk usage and maintaining the file System.
** Installing and configuring the AV with latest Updates.
** Attending and closing the request as per SLA.
** Coordinating with Network team for all the network related issues and involve by myself to improve the skill set.
** Coordinating with Windows team for resolving the Domain issues and client connectivity issue and patch management in server machine and client machines.
Key Strength :
** Confidence, Sincere and Hardworking.
** Time management skills.
** Keen to learn.
** Trouble Shooting Skills
Areas of Interest :
** Server Support and Network administration.
** Storage admin.
Personal Details :
Date of birth : 19-06-1984
Sex : Male
Martial status : Single
Religion : Hindu
Nationality : Indian
Language Known : English, Hindi, Kannada and Telugu
Declaration :
I hereby declare that the above information and particular are correct to the best of my knowledge and belief.
Date :
Place :