Objective :
Seeking International assignments in Export & Import / Logistics Operations/Customer based coordinations Overseas/India with any organisation of repute
Career Conspectus :
Around 7 years of experience in Order Processing, Export & Import Operations, and Logistics Operations with customer based coordinations focus primarily recently, Sales & Marketing, Coordination and customer relationship Management.
Holds the distinction of maintaining cordial relations with customers in countries like U.S.A, U.K, Egypt, Iran, ChileSouth America, Brazil, Nigeria, Australia, India, Japan, China, Australia, Indonesia, Germany etc. for shipments of various products.
Proficient in carrying out import export operations with extensive knowledge of the government policies & regulations and provisions of various statutory acts.
Expertise in controlling the shipping operation of the shipping operations & caring; adroit in managing the operations ensuring timely delivery to the customers.
Expertise in managing and motivating staff to deliver results with the ability to maintain a good team spirit.
Participated in Indian Pharmaceutical Congress 2003 (Chennai) as Delegate.
Possess good communications skills with abilities towards effective liaison with all personnel.
Has SAP knowledge.
Has successfully completed the ISO 9001 :2000 Internal Auditor course at Shamkris Quality Consultants
Core Competencies :
Export & Import Operations :
Generating Sales Contracts/Proforma Invoice based on customer coordination from factory and price negotiation with Sales support, coordinations for documentation, Goods Insurance with Shipping & Insurance Company, etc.
Managing all internal procedures, formalities, transportation (logistic) and documentation for clearance of goods and shipment On time as committed to customer.
Coordinating with Supplier of raw marerial, Shipping Company, Clearing Agents & Transporters for clearance of import and export goods and also movement of goods within the stipulated time.
Monitoring commercial documentation for exportimport trade in compliance with statutory regulations.
Managing Export/Import Trade Shipments independently by both Air & Sea modes of shipment till realisation of Payment in Company's Account.
Take ownership for cash receivables to company as per terms with customer to Chairman/CEO on a weekly basis.
Logistics :
Managing overall operations involved in ware house, order execution, getting approval of expenses / bills, logistics, customs clearance follow up with agents, etc. for ensuring timely delivery of orders.
Coordinating with Freight Forwarders, Clearing Agents and other agencies; verifying payment of duty, freight & preparing freight request (Memo & Duty Memo).
Making Bill of Entry format and Clearance format for passing Clearing Agent / Transporters’ Bill; coordinating with Supplier, Marketing, Raw Material Stores & Purchase Department for transportation of Import Shipments.
Customer Relationship Management :
Understanding the client requirements and expectations and working out suitable business solutions.
Get information from Customers and process with optimum solutions by return email and phone calls on daily basis.
Interacting with the clients overseas and keeping them informed on the status of running orders and other issues as the need arises.
Interfacing between buyers and factory for facilitating smooth order execution and handling the entire business cycle from quotation to commencement of commercial production till delivery and cash inflow as well.
Coordinate on daily basis with Internal team to get the desired requests to customers.
Career Sketch :
P.T Medisafe TechnologiesIndorama group as
Manager – Customer Logistics ; Working Since Jul’09 till present
Accountabilities :
Coordinating with Customers independently overseas in U.S.A, U.K , Germany, Japan, Italy, Indonesia, India Australia, Chile for glove industry at P.T Medisafe Technoligies after Order Receipt from customers spreaded in these countires from manufacturing unit at factory.
Sales Order Processing with internaldepartments within the factory.
Coordinating for Logistics activities to effect shipments timely and at Optimum cost.
Sending shipment details to Customers.
Warehouse Management for Stock In /Out & coordination for stock of import goods & local Sales.
Coordinate for clearance of goods by the customer nominated agents.
Coordinating for LC, TT, DP Sight, CAD & other modes of payments from Customers.
Facilitating Documentation team in Scrutiny of LC, LC receipt & timely banking of Documents/cash advances & provide all necessary inputs for the same.
Resolving document discrepancies if any by Coordinating with Customers & Banks.
Cater to needs of customer requirements in all aspects providing them better valued added service.
Planning Weekly Shipments considering Customer Shipment requirements & production time & LC Opening Status/payment status.
Coordinate with Accounts department for Invoicing till realisation of Payments from Customers.
Report to CEO & Senior Manager directly twice on regular basis.
Build new Clients and improve business markets as guided by Sales recently by sending samples, get customer feedback and send quotations till order receipt to execute.
Highlights :
Independently holds the responsibility to handle all customers replies at present for P.T Medisafe TechnologiesIndorama group with reporting to CEO of the company.
Has good command of written and verbal communication.
Entrusted with individual responsibility of arranging for Direct Air/Sea Shipments.
Successful in achieving cost reduction in arranging shipments.
Have ability to convince customers on any issues
Liasioning with various Departments Internally especially – Planning, Q.A and Packing Dept and underdtand their concerns to execute PO.
Provide Value added service to customers in all aspects of glove industry
Keep customer updated on all issues
Blue Star Ltd.
Assistant Manager – Commercial & Logistics Since October’08 till May’09
Accountabilities :
Coordinating with Principal (suppliers) for Import of Engineering goods after Order Receipt from reputed clients like Cipla, ONGC, HAL, HPCL , BARC & customers in India.
Sales Order Processing Booking & Billing.
Coordinating for Logistics activities to effect shipments timely at Optimum cost.
Receiving / sending shipment details from Supplier / Customers.
Warehouse Management for Stock In /Out & coordination for stock of import goods & local Sales.
Coordinate for clearance of goods from Airport/JNPT.
Coordinating for LC, TT, DP Sight, CAD & other modes of payments from Customers.
Facilitating Documentation team in Scrutiny of LC, LC receipt & timely banking of Documents & provide all necessary inputs for the same.
Resolving document discrepancies if any by Coordinating with Customers & Banks.
Cater to needs of customer requirements in all aspects providing them better valued service.
Planning Weekly Shipments considering Customer Shipment requirements & production time & LC Opening Status.
Coordinate with Accounts department for Invoicing till realisation of Payments/Commissions.
Follow up for commission to be received from supplier/local customer.
Report to Deputy Manager for MIS Reports like BBCR, Operating report, ADC Claim, TDS Certificates & C forms.
Highlights :
Independently handling Testing & Measuring Instruments Division at Blue Star Ltd.
Entrusted with individual responsibility of arranging for Direct Air/Sea Import Shipments.
Successful in achieving cost reduction in arranging shipments.
Have ability to convince customers.
Liasioning with various Departments of Blue Star Ltd.
Provide Value added service to customers
Pantheon Pvt. Ltd. Senior Export – Import Logistic Executive From 18th Oct’05 to 9th Sept’08
Accountabilities :
Dealing with customers in Russia, Brazil, Japan, China, Australia, India, Nigeria and Dubai for opening LCs, and Purchase Order.
Receiving / sending shipment details from Supplier / Customers.
Generating Export / Import Documents including Commercial Invoice, Packing List, COA, COO, etc.
Coordinating for TT, DP Sight, CAD & other modes of payments.
Preparing Sales Contracts, Purchase Order & Master File; reporting Shipment Status for every product.
Resolving document discrepancies if any by Coordinating with Customers & Banks.
Collaborating with Shipping Line like MOL, KLine, MEARSK, APL, CSAV & Evergreen for shipments.
Managing Cashew, Fruits and Other Business with Partners.
Planning Weekly Shipments of Iodine considering Customer Shipment requirements for their Production inflow & LC Opening Status.
Highlights :
Independently handled Product Iodine Exports & Imports Business for 1 year.
Entrusted with individual responsibility of arranging for Air & Sea Export and Import Shipments.
Successfully obtained Fumigation Certificate, GSP, Sofafa Certificates & other documents as per P.O/LC.
Developed Shipping Line like MOL have less transit time to Nhava Sheva Port & other ports which enabled timely delivery for Imports of Iodine.
Attained clearance of Goods at Port without original BL recently due to loss of BL by DHL by Bank Guarantee Procedure and reduced Bank Guarantee time from 3 years to 18 months; saved Rs. 20,00,000.
Convinced many Chinese Customers & many other Countries of Trade independently for Documentation formalities independently in ExportImport trade operation for last one year.
INDSwift Laboratories Limited Executive Trainee (Marketing) Apr’04 – Feb’05
Accountabilities :
Dealing with Corporate Companies for requirements of Bulk Drug.
Obtaining Purchase Order for Dispatch Date, Quality Control Department and Cargo Delivery.
Developing market and achieving sales targets in bulk drugs.
Addressing problems in dispatch of bulk drugs and getting payments due against invoices.
Highlights :
Successfully handled 5 parties viz. Ranbaxy, USV, Lupin, Wockhardt, Unichem & Glenmark for Indswift Ltd. formulations.
Coordinated for artwork for every new molecule like Nitazoxanide and timely availability of foil, cartons.
Received Certificate of Good Performance.
Scholastics :
Post Graduate Diploma in International Marketing & Foreign Exchange Management from Export Trade and Training Institute, Mumbai in 20062007.
Post Graduate Diploma in Foreign Trade from Export Trade and Training Institute, Mumbai in 2007.
Diploma in Export – Import Examination from Indian Merchants Chamber, Mumbai in 2007.
P.G. Diploma in Pharmaceutical Business Management from Mumbai Educational Trust, Mumbai in 2004.
B.Sc Industrial Chemistry from Swami Vivekanand College of Arts, Science & Commerce, Chembur in 2003.
Basic and Windows in Computers with Internet Applications.
Personality Development Module from British Institutes – Fort, Mumbai.
Professional Enhancements/ Projects :
Undergone Job Training for ExportImport Documentation at King Metal Works for 3 months in year 2006.
Amines & Plasticizers Ltd. : Manufacturing Plasticizers, work culture and other aspects of chemical industry.
Bombay Paints Ltd. : Testing of Raw Material, Resins, Varnishes and Finish Paints.
Therapeutic Survey on Levocetirizine for Adroit Insight (P) Lifesciences Ltd.
Breakage and Spoilage of Pharmaceutical Products at Cipla Ltd., Mumbai.
Cardiovascular System (Heart Attack) at M.E.T.
Organized exhibition at FICCI for INDSwift Laboratories Ltd. in 2004.