Biodata |
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| Name of the Candidate | : | [Private] |
| Name of the Post Applied | : | Customer Support Executive |
| Job related skills / software | : | Communicating with customers through various channels, Acknowledging and resolving customer complaints. |
| Category | : | BPO Call Center, Back Office |
| Sub Category | : | Non Voice Executive |
| Years of Experience | : | 5 years |
| State | : | Karnataka |
| Gender | : | Male |
| Salary Expected per Month(Rs) | : | 25,000 to 30000 |
| Highest Qualification attained | : | B.Com. : Bachelor of Commerce |
| Major / Specialization | : | Commerce |
| Email Id | : | [Private] |
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| Are you looking for job now? | : | Yes |
| Can the recruiter contact you? | : | Yes |
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Resume Format / CV Sample Template / Example / Model : |
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Augustine Rajesh
Email :augustinerajesh.i AT gmail.com.
Career Summary :
** To continue my career with an organization that will utilize my management, supervision & administration skills to benefit mutual growth and success.
** To excel my skills in any professionally managed work place and synergies my hard work with the progressive empowerment and growth of my employer organization.
** Maintaining a positive, empathetic and professional attitude toward customers at all times.
** Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
** Communicating with customers through various channels. Acknowledging and resolving customer complaints.
Arena Animation :
Notable Contributions across Assignments :
Played a key role in designing of brochures & promotional material for the organization. Generated awareness about the courses through television media.
AAASP Course :
Notable Contributions across Assignments :
15June 2007 – 20 Dec 2008 : a multimedia course at “ARENA MULTI MEDIA “covering Graphic Designing, Web designing & 3 DS MAX.
Academic Qualification :
IIND PUC Jyothi PU College 2006-2008 51%
Diploma Arena Multimedia Course. 2008-2009 84%
B.COM MANAV BHARTI UNIVERSITY.
2010-2012 67%
Professional Skills :
Photoshop, Illustrator, Coral draw, HTML, Dreamweaver, Flash & 3 DS MAX.
M.S.Word, M.S.Office and Excel.
Experience :
** Worked has a CRO (Customer Relationship Officer) at Hinduja Global Solutions Ltd from 18-07-2014 to 01-12-2016.
** Worked has a Escalation Executive/CSE at Innovative Retail Concepts Private Ltd (Bigbasket) from 23-05-2017 to 01-10-2019.
** Currently working as a Application Support Specialist for Zeta India Private Limited from 01-11-2019 to till date.
** Overall experience of 5 years and 3 months in BPO industry.
Linguistic Abilities :
** Able to read, write and speak English & Kannada.
** Able to speak English, Kannada, Telugu & Tamil.
Personal Attributes :
Name :Augustine Rajesh. I.
Date of Birth : 06th MAR 1989.
Father’s Name : Mr. Ignatius.
Mother’s Name : Mrs. Rose Mary.
Mother Tongue : Telugu.
Religion :Roman Catholic.
Marital Status :Married.
Nationality : Indian.
Hobbies & interests :Playing Cricket & PC Games.
Declaration :
I hereby declare that all the information given above is true to the best of my knowledge and belief.
Date :
Place : Bangalore
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