Hotels >> F and B Executive / Bartender / Steward / Waiter 
Food and Beverage Manager Resume Sample, Experience : 18 years

Objective :
To achieve a challenging position in Administrative & Food & Beverage hospitality service industry. Graduate from Delhi University and having a Hotel Management Diploma from ITDC Hotel Ashok New Delhi with a experience of 14 plus years in numbers of Hotels in both National & International market,

Professional Experience :
Worked with {Heritage India USA} a group of famous chain and award winning restaurants & clubs in United States, Washington DC as a Restaurant General Manager {23rd Nov 2005 t0 31stMay2011}.
Washington has an exciting combination of F&B outlets; a one stop destination for popular cuisines. Overall I manage four outlets including the multiple Award Winning Heritage Indian Specialty Restaurant, Heritage Night Club and Contemporary Heritage at DuPont English Pub and three meeting rooms.

Key Achievements :
Success of Diwali Festival Food Festival (Guest of Honor – Indian Consul)
Success of New Year Bash (Guest of Honor (Hilary Clinton Foreign Minister)
Famous Dinning in Washington Dc for Indian Ambassador and other Senators of US govt.
Success of Many other festivals in United States.
Conduct cookery classes on weekly basis with Washington dc Food club.

Summarized responsibilities  :
Ensure Profitability of all F&B Units
Plan and execute monthly and annual promotions
Promote outlets through media especially radio & print
Advertise promotions through social networking sites
Implement standards for franchisee outlet
Assist in business development for existing outlets
Worked with famous Chinese restaurant Dine –Esty Gurgaon Susant lok as a Restaurant Manager.
Worked with Sarovar park plaza as a Food and Beverage Manager from {March 16th 2005 to 18th sep2005}

Summarized responsibilities  :
Ensure Profitability of all F&B Units
Plan and execute monthly and annual promotions
Promote outlets through media especially radio & print
Advertise promotions through social networking sites
Implement standards for franchisee outlet
Assist in business development for existing outlets
Worked with Rangoli Indian Restaurant as a Restaurant Manager Wellington New Zealand {May12th 2003 till Feb 30th 2005}

Summarized Responsibilities  :
Managed overall F&B Operation including kitchen & stewarding
Conducted competitor survey that help in Pricing of menu and DDR for meeting.
Conducted several training programs such a ‘be my guest’, implementation of Beverage training& Hygiene training IQ auditors training.
Worked with The British club ABU DHABI as an F&B Outlets Operation Manager from {Jan 2001 to 5th May2003}.

Summarized Responsibilities  :
Manage entire F&B Operation (Event facilities/Restaurant/Bar/Room service/vending Machines)
Identify & train colleagues on Brand Standards & Service related issues.
Menu Engineering/Standard recipe formulation
Manage Staffing (including Casual/agency)/Payroll
Worked with THE REGENCY ABU DHABI U.A.E as a Manager Clubs and Restaurants from {5th July1998 to 2nd Jan 2001}

Summarized Responsibilities  :
Manage F&B Service at the Restaurant & Bar, including meeting rooms and VIP functions.
Assist in annual training plan, Implement Internal Marketing & promotions for restaurant & bar
Responsible for Department Payroll, Managing duty Rota for Union/Senior Staff
Worked WITH Le Meridien ABU DHABI U.A.E as a position of Asst.


Maître d from {18Jan 1993 to 4th Dec 1996}

Summarized Responsibilities  :
Manage entire F&B Operation (Event facilities/Restaurant/Bar/Room service/vending Machines)
Identify & train colleagues on Brand Standards & Service related issues.
Menu Engineering/Standard recipe formulation
Manage Staffing (including Casual/agency)/Payroll
Worked with Jaypee Siddhartha as an Bar Captain from {1992 Jan to Jan 1993}

Diploma from ITDC group of Hotels

Responsibilities :
Co-coordinating with various staff for different dept. serve a liaison between departments and operating units in resolution of day to day operations.
Regularly update and maintains customer data base.
Phone call follow-ups and post sales activities.
Providing assistance clarification to customer and addressing the queries.
Customer retention recovery activities.
Meeting the prospective clients and facilitating business conversations
Ensure team members adopt positive customer approach.
Responsible for mentoring programs for new team members.
Handling Advertising, such as preparing the adverts for the news papers, leaflets.
Inventory of the properties to make sure that everything is in proper manner and conditions.
Devising and implementing new strategies to help improve the efficiency and productive of the organization
Attend meetings to meet the criteria and making profit through marketing products.
Public relation and telemarketing.
Supervision of all F&B operation on the premises, liaison with Outlet Supervisors, Executive Chef, and all H.O.D.
Staff Training and maintaining standard. Working on menus, costing and coordinating with all F&B Outlets.

Skill :
Excellent customer service and communication skills.
Enjoy rapport building and customer interaction.
Target driven and self motivated.
Professionalism and confident.
Strong persuasive skill.
Ability to work in highly dynamic environment and to multi-task.

Educational Qualification :
Diploma in Hotel mgt. from ITDC Group of Hotels
Graduate from Delhi University.
Passed Senior Secondary school from CBSE Delhi India IN 1989.
British Language course from British council U.A.E.
Certificate course in Basic Computer knowledge from Digital computer Institute U.A.E.
Certified course in Basic French Language from Alliance Française Abu Dhabi U.A.E.
Achieved Certificate in introductory wine course from Montana Group New Zealand wellington.
Achieved Certificate in advance wine topic understanding New Zealand wine regions from Montana Group Wellington.
Received General Manager Certificate from Hospitality Training Company from New Zealand wellington.
Received award for Manager Skills and Alcohol awareness Certificate from Alcohol Beverage Control Board United States Washington dc.