Mayuri Arun Prashad
KNOWLEDGE, SKILLS & ABILITIES :
** Passionateabout Training, Learning& Development
** Excellent communication skills :
** Multi-tasked :Enjoy tasks on phones, machines and people at the same time
** Customer focusedapproach : Handle customers with swift response, solutions & with utmost professionalism
** Excellent Team Player with Positive Energy :Solve emotional conflicts & motivate towards team goal
** Computer Literate :Experienced in MS Office Application and an Internet Savvy
** Strong interpersonal skills :Good at Problem Solving & Decision Making
** Flexibleto changing environment and a Quick Learner
** Believe in democratic leadership style
ACADEMIC DETAILS :
** 2006 – 2008 Second Class in M.Sc Psychology (General) University of Madras, India
** 2002 – 2005 First Class in B.Sc Psychology (General) University of Madras, India
** 2002 - First Class in Higher Secondary (State Board) Sri Sarada MHSS, Salem, India
** 2000 - First Class in High School (Matriculation) C.S.I Bain MHSS, Chennai, India
Certification Courses :
** 2016 – Emerging Leadership Program (3 Day Program)
** 2014 – Faculty Development Program (3 Day program)
** 2012 – First Aid (Provisional Certificate)
** 2011 – B1 Level German Language
** 2010 – 7 Habits of Highly Effective People (Foundation program)
** 2007 - Diploma in Yogic Science and Education
** 2006 - A1 & A2 Level in German Language
** 2004 - Completed Medical Transcription Training Course
** 2002 - Diploma in Computer Applications
WORK EXPERIENCE :
Wipro Technologies :
Designation : Assistant Manager (Learning and Development)
Duration : Since January 21, 2015
Shri Shankarlal Sundarbai Shasun Jain College for Women (1 Year 1 month) :
Designation : Placement Trainer cum Student Counselor (Learning and Development)
Duration : July 2013 to August 2014
Cognizant Technology Solution(3 Years 2 months) :
Designation : Senior Lea
rning Administrator (Learning and Development)
Duration : February 1, 2011 till December 21, 2012
Designation : Senior Process Executive (HealthCare - Customer Service)
Duration : October 26, 2009 till January 31, 2011
Frontline HR Management (3 Years 5 months) :
Designation : Senior Recruiter
Duration : May 5, 2005 till Oct 3, 2008
Sutherland Global Services (7 months) :
Designation : Customer Service Executive
Duration : September 6, 2004 till April 30, 2005
Milestones Achieved :
** Received “Star Trainer Award” in Wipro within 6 months from the date of joining.
** Received “Outstanding Performance Award”in Cognizant.
** Commented by trainees as an “Inspiring & Motivating trainer”
** Respected by team members and stakes as “Approachable and Professional”
** Appreciated by Supervisors & Managers for “Effective Communication and Smart Work”
** Conducted IT Fest, Food Fest, Go Green & other Corporate Social Responsible Initiatives.
OVERALL EXPERIENCE :
Training/Learning and Development :
** Conduct survey, identify the training need, analyze and design the plan in line with hierarchy
** Create content and review periodically in accordance with the organizational growth
** Handle English language, Interpersonal Skills, Soft Skills & Behavior Session
** Ready to take any ad-hoc session, in case of trainer’s absence
** Organize periodical training programs for member institutions
** Ensure mandatory organizational e-learning modules are taken periodically
** Review and advise role oriented e-learning modules
Human Resource :
** Conduct day one induction and new hire orientation about the organization
** Deal with employees concerns on Flexible Benefits, Provident Fund, Pay related queries, etc
** Coordinate for recruitment pertaining to ads, sourcing, screening and interview arrangement
** Check, maintain and file employees attendance, leave, performance and general record
** Liaise with various stake holders, internal teams & global offices on transfers or recruitment need