DEVANAND GANGAVARAPU :
Cell : +91- 8019676311
E-mail : Devanandganga09 AT gmail.com
OBJECTIVE :
To obtain a challenging and rewarding position in Network Administration with an organization which recognizes my true potential and provides me sufficient avenues for professional growth through nurturing my technical skills and competencies.
SUMMARY OF SKILLS :
Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Windows (All versions) .
Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly & completely.
TECHNICAL SKILLS :
Networking
** Installing, configuring and administering network technologies
** knowledge in Windows 98 Me XP 2000 management.
** Switches : Basic Configuration & VLAN.
** Router : Basic Configuration & monitoring
Hardware:
** Computer assembling and maintenance.
** Troubleshooting hardware and software problems.
** Installing and configuring the peripherals, components and drivers.
** Installing software and application to user standards.
EDUCATION:
** B. Tech Bachelors of Technology (Electrical & Electronic Engineering)
** +2 from Board of Intermediate Education, Andhra Pradesh
** 10th (SSC) from State board of Andhra Pradesh
PROFESSIONAL EXPERIENCE :
DASARI TECHNO SOLUTIONS PVT.LTD, Dilsukhnagar, Hyd Jan 2009 – Present
Role : Technician
Responsibilities :
** Onsite, Field Work - Provide guidance, training and support services.
** Installation & Explaining about the product of CCTV Cameras, Bio-Metric and all surveillance.
** For Installation of all products will be given in AMC of 1year.
** For products problem was done by sharing with customers in Online.
** Installing, Configuring, Managing & Troubleshooting for network related systems – DNS.
** OS installation is done within CCTV & Bio-Metric software.
** Provide 24x7 on-call support of production servers
MAGUS CUSTOMER DIALOG PVT LTD, Begumpet, HYD Sep 2012 to Nov 2012:
Role : Customer Care Executive
Responsibilities :
Marketing of AIRTEL SIM Pre-Paid Offers, INBOUND 121 Voice Process.
Receiving calls from customer with their comfortable languages, taking query’s from the customers solving problem in voice mode.
Responses for Balance depletion, New offers, Sims blocking, Lose, Signals, MNP, GPRS, 3G.
PERSONAL PROFILE :
Name : Devanand Gangavarapu
Father’s Name : G.J.
Sudhakar
Date of Birth : 16th Dec, 1983
Marital Status : Single
Languages Known : English, Hindi and Telugu.
Hobbies : Playing Cricket, Badminton, Table Tennis and Chess.
DECLARATION:
I hereby declare that the information furnished above is true to the best of my knowledge. I am confident of my ability to work in a team. I look forward of having a positive response from you.
Place : Hyderabad
Date :
(G.DEVANAND)