Pankaj chandraprakash ojha
#1570a, Near Santoshi mata temple
Madhavi chawl, Azadnagar
Opp-ghodbunder road
Azadnagar ojhapankaj4hits AT gmail.com
Thane-400607
Phone :9167450018
Objective :
To work in a company requiring innovative, challenging employment that will utilize my professional and creative skills while offering an opportunity for advancement in a dynamic environment.
Professional Experience :
Having 3 Years of Total Experience in IT Service Sector As Desktop Support Engineer.
Accenture Pvt Ltd(contract) :
Role : Desktop Support Engineer (Asco-Software engineer) - March 2013 till date.
Activities :
** Incident & request closure as per assign by global team.
** Handling Technology Enablement, movement, release & decommission
** Handling Server L1 Activity ,Sccm ,Image configuration, Patching,
** Handling Network L1 Activity ,Port enablement & disablement ,
** Handling Voice L1 Activity, phone & Cisco phone Enablement, movement & dicommission,troubleshooting,
** Handling BCP testing as per project requirement,
Handling Weekend activity, e.g. :
Antivirus up gradation, java installation office up gradation, working system compliance report,cisco phone firmware up gradation,
** Working on CTIOS application for configuration ,testing,
** Working on training room setup as per project requirement.
** Troubleshooting shooting the system related prob
lem.
** Troubleshooting shooting hardware related issue
** Configuration & troubleshooting MS-outlook.
** Taking backups & restore data of users
** Configuring video conference & projector
** Configuration system in domain.
** Project setup as the client Requirement from Desktop & software End.
Wipro InfoTech Ltd :
Role : Desktop Support Engineer Feb 2012 to Feb 2013.
Activities :
** Troubleshooting shooting the system related problem
** Troubleshooting shooting hardware related issue
** Up gradation of Software
** Configuration & troubleshooting Mails (lotus client, MS-outlook & outlook express)
** Taking backups & restore data of users
** Configuring video conference & projector
** Configuration system in domain
** Taking Blackberry backup & configuration
Career Line :
Role : Asco-Software engineer
To Understand & evaluate the clients requirements.
Educational Qualification :
** Bachelor Degree in Science from information technology from Dyansadhana Asian core competence from Sikkim Manipal University.
** HSC in Science from state board of Maharashtra.
** SSC from state board of Maharashtra.
Hobbies :
Watching Video & listening music
Personal Profile :
DOB : 01/01/1991.
Marital Status : Unmarried.
Languages Known : English, Hindi, and Marathi.
Date :
Place :