CURRICULAM VITAE :
SANDOSH
Email :sandosharul AT gmail.com
OBJECTIVE :
To get a challenging career in a good organization, which enables me to come up with the emerging as well as latest technical development, offers scope for widening the spectrum of my knowledge and which would need me to apply all the knowledge that I have gained.
EXPERIENCE :
Senior Customer Service Associate :
Firstsource Solutions (p) Ltd : Health Care - 2014 November to present
** 5 Years of experience in claims adjudication using Sympraxis tool.
** 1 years of experience in Team Leader.
PROJECT DESCRIPTION :
** 1 year of experience in Networking.
** View claims information for multiple UnitedHealthcare plans.
** Check UnitedHealthcare member eligibility and policy dates whether the member/patients are in the group .
** Check letters, remittance advice documents and reimbursement policies.
** Confirm copay, coinsurance and deductible amounts.
** View detailed benefits of information and sorting the claim.
Roles and Responsibilities :
** Claims adjudication
** Appeal process without further escalations within 24hrs
** Urgent appeal process without further escalations within 4 hours
** Primary resource for additional reports from Onshore like Termed supplier.
Professional Achievements :
** Awarded with “All rounder award “ title for the best performance
** Awarded with “Quality Champion” title for the consistent adherence of the core value “Client Value creation “.
** Awarded with “Team Warrior award “ title for achieving the good quality and production as per the target based on the metricies.
EDUCATIONAL QUALIFICATION :
** B.Sc Computer Science May 2014 SaradhaGangadharan Arts & Science of College, Puducherry.
Pondicherry University, Puducherry. 60%
** CCNA(Handling of Switches and Routers)
** Routing, Switching, System design, Implementation and Troubleshoot of complex network system.
** Experience in cisco : physical cabling, IP addressing, Routing protocol Configurations (RIP, IGRP, EIGRP,OPSF,BGP).
** Configuration of VLAN setup on CISCO Routers and Switches.
** Experience on Wide area application services.
PERSONAL PROFILE :
Father Name : Arul S
Date of Birth : 16 February 1994
Nationality : Indian
Languages Known : English, Tamil.
Hobbies : Playing Cricket & Tennis
DECLARATION :
I hereby declare that the above information furnished by me is true to the best of my knowledge.
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