CURRICULUM VITAE :
Ganesh Suresh Wagware
Email : ganesh.wagware AT yahoo.com
Mobile : +919619949859
CAREER OBJECTIVE :
To obtain a position in IT that is continuously challenging in software/hardware field, and offers the opportunity to increase and expand my technical skills, knowledge and abilities.
Career Profile :
Over Five and half years of experience as a System Support Engineer
Functional Skill Areas and Key Strengths :
Windows Server 2003/2008 | Windows OS | Linux | MS Office
IT Network component – Switches and Routers
Professional Experience :
TANDEM MACHINES PVT LTD
Designation : System Support Engineer
Client : Infrasofttech India Pvt Ltd, Seepz, Mumbai
(From March 2013 to till date)
Job Profile :
Installation, Configuration & Troubleshooting of various operating systems like WinXP/2007, windows 8, server/2003/2008, and PeripheralSoftware
Managing user accounts in Active Directory
CreatingVirtual Servers and creating virtual environment
Taking backup onTape with Symantec Backup Software.
Configuration of mail clients like Thunderbird, MS Outlook
Providing connectivity to users, assigning rights and restricting access based on company policy.
Vendor Management system & Coordination with service provider (VSNL, Airtel, & Reliance).
Connectivity & Support to VideoConference via POLYCOM VC device to Client offices
Maintenance of user’s PC through P.M & Creating Status Reports.
ADECCO INDIA PVT LTD :
Designation : Desktop Support (L1 Engineer)
Client : Symphony Services Corp (India) Pvt Ltd, Baner, Pune
(From September 2012 to Feb 2013)
Job Profile :
Operating system installation (windows XP, windows 7)
Troubleshooting client connectivity issues
Software installation (like SQL, Visual studio)
Preparation of the floor plan
Managing the assets data
Preparing documentation for various software installations
Generating the authentication codes for reliance services
Network Solutions Pvt. Ltd an IBM Company :
Designation : Technical Associate
Client : Infosys Technologies Ltd, Hinjewadi, phaseII, Pune
(From February 2011 to June 2012)
Job Profile :
Configuration and troubleshooting of Outlook
Troubleshooting Virus Issues
Monitoring SMS patches and updates
Installation of softwares (like SQL, Oracle, Visual studio,VPN and citrix)
Managing & Troubleshooting Access to Resources
Configuring & Troubleshooting Hardware Devices, Drivers, Desktop & User Environments
Configuring & Troubleshooting Applications & Connectivity
Linux OS Installation (Through : FTP, URL & CD) & Configuration
Hands on Backup/Recovery & Network Backup
Create User and Manage user in Active Directory
CMS Infosystem Pvt.
Ltd :
Designation : Associate Technical Engineer (ATE)
(From July 2009 to January 2011)
Job Profile :
Major Projects Handled
1) NPCIL, Trombay :
Responsible for Troubleshooting of LAN related issues in network
Configuring IP addresses in user`s desktops.
Keeping track of tickets logged for LAN issues and resolving the issues as per SLA and closing the tickets.
2) NSE IT, Andheri :
Installation of OS (Windows XP, Vista and Windows 7),
Network Printer and application Software programs.
Installation and configuration of Lotus Notes
Assembling and Maintenance of Desktop machines
3) Magma Fincorp Pvt Ltd :
Responsible for maintaining domain user profile and user permissions
Assembling and Maintenance of Desktop machines
Installation and configuration of Lotus Notes
Intellvisions Software Ltd :
Designation : Jr. Network Engineer
(16th December 2008 to 30th June 2009)
Job Profile :
Assembling and troubleshoot of Desktop related issues
Providing user level support for Trend Micro Antivirus
Installation and configuration of Thunderbird and outlook express and troubleshooting the mail related issues.
Monitoring Antivirus Server
Maintaining and taking daily Data Backup
Handling Leased Lines and Connectivity issues.
ACADEMIC QUALIFICATION :
B. Com from Mumbai University in March 2000.
TECHNICAL QUALIFICATION :
Successfully completed MCITP course (windows server 2012)
Jetking Certified Hardware & Networking Professional (JCHNP), from Thane Centre.
Microsoft Certified Professional (MCP)
MSCIT from Accord Institute, Mulund (E).
Diploma in Computer Application from Adroit Institute Mulund (E)
PERSONAL DETAILS :
PERMANENT ADDRESS : A/6, Anilesh Soc, Vidhyalaya Marg, Mulund (E), Mumbai40081
DATE OF BIRTH : 09th June, 1980
MARITAL STATUS : Single
LANGUAGES KNOWN : English, Hindi, Marathi.
HOBBIES : : Playing Carrom.
DECLARATION :
I acknowledge that all the details provided by me are true to the best of my knowledge.
Place : Mumbai
Date :
( Ganesh Suresh Wagware)