U.RUBITHA
E-mail : civiaidrkrcivil99 AT gmaill.com
Successful Sales for 5 years of experience in Sales customer Relation Officer for the leading Industry and Overseas. Optimistic, Imaginative, Hard working self-started by Admin exceptional multi tasking ability.
WORKING EXPERIENCE
TELEPERFORMANCE (AMMA CALL CENTER) :
May – 2020 To Aug-2020
CUSTOMER CARE (Regarding Epass)
** Customer care I to handle from provide them with a solution to their quires.
** Handling the customer query for EPASS Status .
** The Primary task of BPO Customer care is to handle calls from customer and provide them with a solution to their quires.
TELEPERFORMANCE (OLA) :
July – 2019 To May-2020
PARTNER CARE
** Partners care I to handle from provide them with a solution to their quires.
** Successfully achieving PSAT and AHT.
** The Primary task of BPO Customer care is to handle calls from customer and provide them with a solution to their quires.
SKYRAY BPO (AIRCOMPLUS, CANADA) :
Mar – 2015 To May-2019
SALES & CUSTOMER CARE
** Taking care of the sales target and growth across western zone.
** Successfully achieving the sales target.
** The Primary task of BPO Customer care is to handle calls from customer and provide them with a solution to their quires.
SKYRAY BPO :
Mar – 2015 To May-2019
HUMAN RESOURCE AND COORDINATOR
** Coordinating with HR in interview process, joining and exit formalities.
** Sourcing the candidates from registered online portals and scheduling the interviews.
** Conducting Induction program for new employees.
** Maintaining and updating employee’s records.
** Training new employees and getting them productive quickly.
BS CAMPUS NEEDS :
2015 TO 2018 (Part Time)
Senior Consultant – Recruiter
** End to end recruitment process like screening resumes through registered online portals and scheduling interviews
** Work May include fielding telephone calls, receiving and directing visitors, creating a Spreadsheet and filling day to day updates.
** Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges, SMO etc
EDUCATIONAL QUALIFICATION :
COLLEGE : Diploma in Information Technology from SAINT MICHEAL POLYTECHNIC COLLEGE.
Completed in April 2015.
SCHOOL : Class XII from INDIRA PAPANASH MATRIC HIGHER SECONDARY SCHOOL
Completed in April 2010.
SCHOOL : Class X from INDIRA PAPANASH MATRIC HIGHER SECONDARY SCHOOL
Completed in April 2007.
ADDITIONAL QUALIFICATION :
DTP (ILLUSTRATE, INDESIGN AND PHOTOSHOP,) from APOLLO Institute, Anna Nagar.
Completed : Jun’2007.
** Basic (Html, Oops Java, Web Design, SQL, Dot Net)
** (MS Word, MS Excel, PowerPoint.)
** Social Media Advertising.
SKILLS :
** Decision Making
** Team Work
** Out bonding & In bonding
** Client Vendor Relation
PERSONAL DETAILS :
FATHER NAME : Udhayasuriyan .K
DATE OF BIRTH : 03/12/1991
MARITAL STATUS : Unmarried
LANGUAGE KNOWN : English, Tamil (Read & Write), Telugu, & Kannada, Jaffna Tamil (Speak Only)
DECLARATION :
I hereby declare that the information furnished above is true to the best of my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
DATE :
PLACE :